In this chapter, we will utilize all of the knowledge that you have garnered in the previous chapters in order to illustrate the entire network troubleshooting methodology. We will examine common hardware and software tools that are utilized to gather data on issues, and also discuss some everyday problems that plague both wired and wireless networks. Lastly, we will explore a number of typical network service issues that are prevalent across many networks. This chapter will aid you in connecting the concepts you've learned throughout this book to the real-life issues you'll face in administering a network, allowing you to quickly and confidently diagnose and resolve many of these issues.
In this chapter, we will cover the following topics:
- Network troubleshooting methodologies
- Troubleshooting tools
- Common issues on wired and wireless networks...