Book Image

Building Enterprise Ready Telephony Systems with sipXecs 4.0

Book Image

Building Enterprise Ready Telephony Systems with sipXecs 4.0

Overview of this book

Open source telephony systems are making big waves in the communications industry. Moving your organization from a lab environment to production system can seem like a daunting and inherently risky proposition. Building Enterprise Ready Telephony Systems with sipXecs delivers proven techniques for deploying reliable and robust communications systems. Building Enterprise Ready Telephony Systems with sipXecs provides a guiding hand in planning, building and migrating a corporate communications system to the open source sipXecs SIP PBX platform. Following this step-by-step guide makes normally complex tasks, such as migrating your existing communication system to VOIP and deploying phones, easy. Imagine how good you'll feel when you have a complete, enterprise ready telephony system at work in your business. Planning a communications system for any size of network can seem an overwhelmingly complicated task. Deploying a robust and reliable communications system may seem even harder. This book will start by helping you understand the nuts and bolts of a Voice over IP Telephony system. The base knowledge gained is then built upon with system design and product selection. Soon you will be able to implement, utilize and maintain a communications system with sipXecs. Many screen-shots and diagrams help to illustrate and make simple what can otherwise be a complex undertaking. It's easy to build an enterprise ready telephony system when you follow this helpful, straightforward guide.
Table of Contents (17 chapters)
Building Enterprise-Ready Telephony Systems with sipXecs 4.0
Credits
About the Author
About the Reviewer
Preface
Glossary

Intercom


The intercom feature allows a caller to dial an extension, and have the called extension automatically go off hook so the two parties can then have a conversation. This feature only works with Polycom, LG Nortel, and snom phones on the receiving end of an intercom call.

To configure the intercom feature, in system administration click on the Features menu and select the Intercom menu item. The following screenshot shows the intercom feature enabled for the phones in the Poly650 and Poly330 phone groups.

The available settings are as follows:

  • Groups: This contains list of phone groups for which the receiving end of an intercom call is allowed. The intercom feature only works with Polycom, LG Nortel, and snom phones at the receiving end of the call that are members of the groups listed. As in other places in the configuration server, use spaces to separate multiple group names and groups can be defined on-the-fly.

  • Intercom prefix: This allows the administrator to customize the...