Book Image

Building Enterprise Ready Telephony Systems with sipXecs 4.0

Book Image

Building Enterprise Ready Telephony Systems with sipXecs 4.0

Overview of this book

Open source telephony systems are making big waves in the communications industry. Moving your organization from a lab environment to production system can seem like a daunting and inherently risky proposition. Building Enterprise Ready Telephony Systems with sipXecs delivers proven techniques for deploying reliable and robust communications systems. Building Enterprise Ready Telephony Systems with sipXecs provides a guiding hand in planning, building and migrating a corporate communications system to the open source sipXecs SIP PBX platform. Following this step-by-step guide makes normally complex tasks, such as migrating your existing communication system to VOIP and deploying phones, easy. Imagine how good you'll feel when you have a complete, enterprise ready telephony system at work in your business. Planning a communications system for any size of network can seem an overwhelmingly complicated task. Deploying a robust and reliable communications system may seem even harder. This book will start by helping you understand the nuts and bolts of a Voice over IP Telephony system. The base knowledge gained is then built upon with system design and product selection. Soon you will be able to implement, utilize and maintain a communications system with sipXecs. Many screen-shots and diagrams help to illustrate and make simple what can otherwise be a complex undertaking. It's easy to build an enterprise ready telephony system when you follow this helpful, straightforward guide.
Table of Contents (17 chapters)
Building Enterprise-Ready Telephony Systems with sipXecs 4.0
Credits
About the Author
About the Reviewer
Preface
Glossary

Call Park Orbits


A call park orbit is a queue that is intended to temporarily hold on to a call so that it can be picked up at any extension. The caller that is placed in a call park orbit will hear music or whatever message the administrator specifies. Once the desired party is located, they can retrieve the parked call from any phone they happen to be near.

To get to the Call Park configuration, from the System Administration screen, click on the Features menu and then the Call Park menu item. The following page will be displayed on entry to the Call Park feature:

The defaults for call park orbits can be set by clicking on the Defaults hyperlink near the middle of the page. The following screenshot shows the Park Orbit Defaults page after Show Advanced Settings was selected.

The following default settings can be configured for the Call Park Orbits. (Each call park orbit can have different settings. These are just the default settings that will be presented when call park orbits are created...