Robert Crane has a degree in Electrical Engineering as well as Masters of Business Administration. He is also a Small Business Specialist and Microsoft Certified SharePoint Professional. In 2012, he was awarded Microsoft’s Most Valuable Professional (MVP) award for his contributions to the Office 365 product. Robert has over 15 years of IT experience in a variety of fields and positions, including working on Wall St in New York. He was the founder and Principal of the Computer Information Agency.
Apart from resolving client technical issues, Robert continues to present seminars locally and internationally, as well as write on a number for topics for the Computer Information Agency. He also develops and presents technology courses on a regular basis on topics including SharePoint and Office 365. Robert is committed to a process of ongoing business and technical education to continue developing the skills required to assist clients with their business challenges.
He can be contacted at <[email protected]>.
Drew Hills is a Microsoft Certified IT Professional (Enterprise Administrator), Microsoft Certified Systems Engineer, and a Microsoft Small Business Specialist 2003, 2008, and 2011. He is also a D-Link Certified Network Engineer, and holds a Bachelor’s degree in Engineering Technology (Electrical and Electronic Engineering). Drew has passed 18 different Microsoft Certification exams thus far, and he aims to continue to use Microsoft Certification exams as a means of staying up-to-date with current trends in the IT industry.
Drew was an owner of a successful ICT company, which ran for seven years before he sold the company. Since then, he has been working as an Operations Manager or as a Senior Systems Engineer for a number of Managed Services based support companies, while enjoying a greater work life balance. Drew describes himself as a quiet achiever; however, he is an active contributor to the SMB IT Professional community in Australia.
In the 13 plus years that Drew has worked in IT, his primary focus has always been on the SMB client base, with the majority being based on the Microsoft SBS product range. Drew divides his passion equally between the SMB client base and the Microsoft technologies that support these clients.