In this chapter, we will go through various scenarios explaining business rules in detail. Business rules were first introduced in Microsoft Dynamics CRM 2013. Before that, developers had to use JavaScript for any client-side scripting or validation. Business rules provide a rich interface, using which people can configure most of the client-side scripting and validations, which previously required some sort of coding experience.
In this chapter, we will be covering the following topics:
- Creating business rules: We will see some scenarios related to creating business rules and how they can be useful.
- Business Process Flows: Business Process Flows in Dynamics CRM are a set of steps that help guide the users across the business processes in the system. We will see a realistic scenario for better understanding.