Steps are really the meat of your tasks. They provide instructions for completing a process or workflow to the users. Steps can be simple text instructions that tell users how to perform an action. For instance, a step could be as simple as "use the Explore tool to zoom to the area of interest". However, steps can also be very complex. You can include specific tools, layer behavior, and selection controls within a step.
In this section, you will learn about the components of a step, followed by an exercise for adding steps to a task where you will get some hands-on experience.
The complexity of the steps and how many you need will be driven by the answers to those four questions we discussed earlier in this chapter. If you are trying to standardize a specific workflow for experienced users, you may choose to increase the complexity of the step structure to automate it as much as possible. This will increase the efficiency of your team...
