Book Image

Certified Information Security Manager Exam Prep Guide - Second Edition

By : Hemang Doshi
Book Image

Certified Information Security Manager Exam Prep Guide - Second Edition

By: Hemang Doshi

Overview of this book

CISM is a globally recognized and much sought-after certification in the field of IT security. This second edition of the Certified Information Security Manager Exam Prep Guide is up to date with complete coverage of the exam content through comprehensive and exam-oriented explanations of core concepts. Written in a clear, succinct manner, this book covers all four domains of the CISM Review Manual. With this book, you’ll unlock access to a powerful exam-prep platform which includes interactive practice questions, exam tips, and flashcards. The platform perfectly complements the book and even lets you bring your questions directly to the author. This mixed learning approach of exploring key concepts through the book and applying them to answer practice questions online is designed to help build your confidence in acing the CISM certification. By the end of this book, you'll have everything you need to succeed in your information security career and pass the CISM certification exam with this handy, on-the-job desktop reference guide.
Table of Contents (12 chapters)

The IT Balanced Scorecard

Figure 2.3: IT balanced scorecard

The objective of an IT balanced scorecard (IT BSC) is to establish, monitor, and evaluate IT performance in terms of (i) business contribution, (ii) future orientation, (iii) operational excellence, and (iv) user orientation.

CISM aspirants should understand the following aspects of a balanced scorecard:

  • The primary objective of an IT balanced scorecard is to optimize performance.
  • The three indicators of an IT balanced scorecard are (a) customer satisfaction, (b) internal processes, and (c) the ability to innovate.

    Note

    Though financial performance is an indicator of a generic balanced scorecard, it is not part of an IT BSC.

  • An IT BSC is the most effective means to aid the IT strategy committee and management in achieving IT governance through proper IT and business alignment. The success of an IT balanced scorecard depends upon the involvement of senior management in...