Thank you Neeshma and Kajal; you have been so very kind and patient in spite of my disrespect for deadlines. Your feedback on each chapter while I was writing and your suggestions that I try to keep to schedule have been invaluable. Thank you to everyone else at Packt Publishing who has been involved in this book, from its idea, through editing, through layout, through marketing, and all the nitty-gritty parts that the reader will never think about. I'm looking forward to the next one already.

Thank you Alisa for listening, even when I complained about writing, and even when I was still complaining a year later.

Thank you Theresa, Stephanie, and Lewis for ensuring I don't go completely sane.

Thank you to all the lecturers and tutors at Rhodes University who contributed to what I know and who I am.

Thank you Ron for teaching me how to string words together, and how commas work, and why some sentences sound nice and others don't.

Finally, thank you Mom and Dad for teaching me everything else.