Book Image

OpenCart 1.4: Beginner's Guide

By : Murat Yilmaz
Book Image

OpenCart 1.4: Beginner's Guide

By: Murat Yilmaz

Overview of this book

<p>OpenCart is a popular open source shopping cart solution and provides elegantly written tools to establish a fully functional online store from scratch in a very short time with intuitive screens. It can be a difficult task for beginners to go beyond the basics and apply all the features, which they will require for their businesses.</p> <p>This practical book gives you hands-on experience on using and managing OpenCart, helping you start feature-rich, professional online stores easily. It also teaches you how to organize your online store effectively in terms of products, payments, shipping, orders, and customer relations.</p> <p>OpenCart 1.4 Beginner's Guide will teach you how to build a store that can take control of all the online shopping needs. You will be able to run multiple shops in a single installation. You will learn how to set up products and correctly organize in categories. You will correctly integrate a payment gateway and shipping method after reading the comparisons and applying the examples. You will learn how to define taxes and apply them according to the geolocation of a customer. This book also teaches you how to manage orders and customers. You can impress your customers and increase the availability of the website to more people with the help of this practical guide. Additionally, the book also teaches you how to use design templates and apply SEO (search engine optimization) to make the store more visible for search engine queries.</p>
Table of Contents (18 chapters)
OpenCart 1.4 Beginner's Guide
Credits
About the author
About the reviewers
Preface
Index

Chapter 9. Managing Customers and Users

A store can use the most advanced online store software, apply very good competitive prices, but still be unsuccessful due to insufficient customer relationship management. Thus, solving customer problems and grouping customers in segments are key for success.

An online store owner can need more than one login to manage different tasks on the store. For example, while a user takes care of orders, another can only enter and change information for products. OpenCart basically provides the ability to create new users with different permissions.

In this chapter we shall learn about:

  • Advantages of customer registration

  • Important customer settings

  • Grouping customers

  • Sending email newsletters and messages

  • Adding customer information manually

  • Adding a new user group

  • Assigning permissions to a group

  • Assigning a user to a group

  • Testing user permissions