This book provides a roadmap—a manifesto—for individuals and public service organizations who want to:
- Align the organizational mission and purpose with those who do the work of the organization.
- Facilitate flow experiences for themselves and their employees, improving decision making, enhancing situation awareness and critical thinking, accelerating innovation, and increasing personal, organizational, and communal well-being.
Ultimately, this framework gives you the tools to initiate and sustain a culture of safety within your organization.
In the last 20 years, there have been multiple studies in how people make decisions.5 By definition, being in the flow means that you are making the right decisions within the context of an activity.6 With the exception of the work of Mihaly Csikszentmihalyi and my own doctoral work, relatively little research has been conducted on how being in a flow state actually facilitates appropriate...