Kath Akoslovski has over 28 years' experience of working as a senior manager with a diverse range of organizations across the UK. She is also a Master Practitioner in Neuro-Linguistic Programming (NLP), accredited coach, and trainer.

Kath established Bridge2succeed Ltd. 15 years ago and is very successful in developing work relationships at a senior decision-making level to build long term business partnerships. She operates as a key driver of organizational change and development through people, systems, and processes. Through her natural ability to develop rapport quickly with people at all levels, she is able to achieve results by gaining the collaboration of staff. As an interim manager, she has been successful in transforming areas of deficit and poor performance into successful productive happy work areas.

Kath is passionate about developing people to their full potential through coaching teams and individuals. She believes that everyone has a 'gift' / natural talent and through effective communications, nurturing and support will bring this to the fore. The long term benefits to the individual and organization is invaluable. For more information about Kath, visit www.bridge2succeed.co.uk and www.mindfit.org.uk.

James Border started his career as an engineer in the Aerospace industry before moving into Automotive, where he formed the opinion that to have a greater influence on the finished product required a move into project management. A move to the power industry gave him the opportunity to manage diverse global teams and therefore led to the development of team-oriented skills. So, being invited to contribute to this book about providing feedback was a natural and relevant progression.

Andy Ibbitson is a business improvement specialist who has operated in the Construction, Infrastructure, Automotive, Healthcare, and Manufacturing sectors. With a Master of Science degree in Automotive Component Manufacturing and an MBA in Engineering Management, Andy began his career in the UK construction industry, where his engineering and manufacturing skills were first developed. His formative years were at Jaguar Land Rover in the UK, where he delivered in a number of senior roles over a course of 20 years and his lean skills and coaching knowledge were embedded. After leaving JLR, he ventured into the NHS, the UK healthcare system, where he undertook a senior role as a Service Improvement Officer. After achieving much in the NHS, Andy moved back into the Construction sector where he led and directed a number of successful interventions working on the UK highways network and infrastructure framework for Carillion as Business Improvement Director.

Andy took up the challenge to venture in to the Asia Pacific region in July 2011, where he has delivered on a number of Business Improvement assignments and now works for BGC Contracting in Western Australia. Andy is a passionate coach who believes in the power of simple but effective engagement tools to deliver consistent performance in organizations.

Andy's current role is National Business Improvement Manager with BGC Contracting in Western Australia.

Andy has worked as an Executive Editor on The Lean Information Management Toolkit, a book written by Robin Smith.