Book Image

Learning Salesforce Visual Workflow and Process Builder - Second Edition

By : Rakesh Gupta
Book Image

Learning Salesforce Visual Workflow and Process Builder - Second Edition

By: Rakesh Gupta

Overview of this book

Salesforce Management System is an information system used in CRM to automate the business processes like sales and marketing. To implement this, developed a powerful tool called Visual Workflow to automate business processes by creating applications also called Flows. Learning Salesforce Visual Workflow, Second Edition is a practical guide on Flows that will enable you to develop custom applications in Salesforce with minimized code usage. The book starts with an introduction to Visual Workflows that teaches all the building blocks of creating Flows and use it efficiently. You will learn how to easily automate business processes and tackle complex business scenarios using Flows. The book explains the working of the Process Builder so you can create reusable processes. The book also covers how you can integrate existing or newly created Flows with the Salesforce Lightening Experience. By the end of the book, you will get a clear understanding on how to use Flows and Process Builder in your organization to optimize code usage.
Table of Contents (9 chapters)

The benefits of Visual Workflow

There are certain benefits of using Visual Workflow. They are as follows:

  • It allows you to create an automated business process using clicks not code.
  • Visual Workflow does not require coding, and even if you do not know Apex code, you can still develop business processes.
  • Using screens, fields, and choices, you can implement complex business processes to make sure that your users are entering data in the right format.
  • Through Visual Workflow, you can manipulate data for certain objects that are not available for the Workflow rule or Process Builder. For example, when a "contact role" is created or updated as primary for an opportunity, then create a new task.
  • It allows you to auto submit records for approval.
  • It allows you to apply assignment rules on leads or cases that are created by API calls.
  • You can post messages on Chatter. For example, if the Opportunity status is changed to Closed-Won, post a message on the Chatter group.
  • It allows you to embed the Flow into the Visualforce page, and you can expose it for unauthenticated access using the site.
  • Once you embed your Flow into the Visualforce page, it allows you to use HTML, CSS, JavaScript, and other Visualforce components.
  • It can be easily maintained by non-developers.
  • Since it is not code, you don't need to write test classes.
  • You can make changes directly to your production organization, just like other configuration changes.
  • Every time unhandled processes fail or an error occurs in the Flow, the author will get an e-mail from Salesforce with the error details.
  • Using the debug log, you can debug your Flow. Visual Workflow also has a built-in debugging tool. To open the debug window, press Ctrl + Shift + M (on PC) or command + shift + M (on Mac).
  • It allows you to invoke the Apex class that implements the Process.Plugin interface.