Book Image

Hands-On Microsoft Teams - Second Edition

By : João Ferreira
Book Image

Hands-On Microsoft Teams - Second Edition

By: João Ferreira

Overview of this book

Microsoft Teams is a permanent fixture in the modern workplace, but many of its productivity-boosting features go unnoticed or unused. Hands-On Microsoft Teams shows you how to use Teams to its full potential through easy-to-follow practical tutorials. This guide to mastering Teams explores the platform in comprehensive detail and how it interacts with the rest of the Microsoft ecosystem to help you work efficiently and manage your resources. You'll get to grips with core functionality like setting up and managing teams, channels, chats, tabs, and meetings. You'll also learn to get the best out of Teams by adding custom apps, integrating with Microsoft 365, using PowerShell automation, and exploring useful settings you didn't know existed. Along the way, you'll be shown various real-world scenarios and how to implement solutions for them in Teams that will increase your productivity. Whether you're an administrator, manager, or team member, by the end of this book you'll be confident in using everything Microsoft Teams has to offer.
Table of Contents (16 chapters)
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Using a bot in Microsoft Teams

Now that you have the bot installed on your tenant, you need to know how other members of the organization can interact with it.

First, let's see how to use the bot as a personal app. From the personal app bar, you will need to click on to expand the More apps section and click on the bot icon, as illustrated in Figure 12.3.1:

Figure 12.3.1: Installed bot on Microsoft Teams

Once you open the bot, you will be able to ask it private questions in a 1:1 chat without even mentioning the bot. Just type your question and wait for it to reply; replies are sent back in just a few seconds. You will find that this is one of the big advantages of using bots: unlike humans, you don't need to wait for someone else to read your question and reply back to you.

As you can see in the following screenshot, we have enabled the Chit-chat option, so the bot is able to reply to questions other than the ones that were uploaded from the...