I'd like to thank my friend and co-author Chris Liley for all he has done in making this book possible. It has been a great privilege to work with him on both the original book and this update!

To Clinton Weldon and Dwight Specht, both of I.B.I.S., Inc., while we may no longer have the opportunity to work together on a daily basis, the lessons I learned and experiences I gained while working with you continue to guide me on a regular basis.

To our exceptional reviewers, Vaidhyanathan Mohan, Amy Walsh, and Kristi Weldon, thank you for your energy and enthusiasm in reviewing our book. It is most assuredly a better resource for the attention you have given to it.

To the team at Packt Publishing, thank you again for seeing Chris and me through the various stages of publishing this book. As much as I enjoy sharing my passion for reporting with others, Packt Publishing has enabled me to share this passion beyond just my immediate circle of colleagues.

And last, but certainly not least, this book would not be possible without the loving encouragement and support of my wife, Mary Kathleen. Writing a book can be a frustrating and challenging task at times, and you have always been ready with words of reassurance and inspiration!