Book Image

Hands-On Microsoft Teams - Second Edition

By : João Ferreira
Book Image

Hands-On Microsoft Teams - Second Edition

By: João Ferreira

Overview of this book

Microsoft Teams is a permanent fixture in the modern workplace, but many of its productivity-boosting features go unnoticed or unused. Hands-On Microsoft Teams shows you how to use Teams to its full potential through easy-to-follow practical tutorials. This guide to mastering Teams explores the platform in comprehensive detail and how it interacts with the rest of the Microsoft ecosystem to help you work efficiently and manage your resources. You'll get to grips with core functionality like setting up and managing teams, channels, chats, tabs, and meetings. You'll also learn to get the best out of Teams by adding custom apps, integrating with Microsoft 365, using PowerShell automation, and exploring useful settings you didn't know existed. Along the way, you'll be shown various real-world scenarios and how to implement solutions for them in Teams that will increase your productivity. Whether you're an administrator, manager, or team member, by the end of this book you'll be confident in using everything Microsoft Teams has to offer.
Table of Contents (16 chapters)
14
Other Books You May Enjoy
15
Index

Creating and packaging a bot using QnA Maker

Creating a bot for Microsoft Teams is only a few clicks away for any citizen developer using Microsoft QnA Maker, Microsoft Azure, and the Microsoft Teams Developer Portal.

Microsoft QnA Maker is a service that allows you to build and publish bots without writing code. Using an intelligent extraction system, it is able to get the information to be used by the bot from an Excel spreadsheet, a Word or PDF document, or even a website.

Before we begin creating our bot, you will need to have access to your organization's Microsoft Azure and you must be able to deploy custom apps on Microsoft Teams (see Chapter 9, Extending Microsoft Teams Using Apps).

Bot scenario: Peter, the HR manager

Peter manages HR in his organization and spends most of his day replying to questions from other employees. To save him time, Peter has compiled questions and replies in an Excel file, from which he copies them into Microsoft Teams...