Index
A
- Active Directory integration
- about / Active Directory integration
- architectural components, XenDesktop®
- Receiver / XenDesktop® and its architectural components
- HDX technology / XenDesktop® and its architectural components
- NetScaler Gateway / XenDesktop® and its architectural components
- database / XenDesktop® and its architectural components
- license server / XenDesktop® and its architectural components
- Virtual Delivery Agent (VDA) / XenDesktop® and its architectural components
- StoreFront / XenDesktop® and its architectural components
- XenDesktop Controller / XenDesktop® and its architectural components
- Citrix Director / XenDesktop® and its architectural components
- EdgeSight / XenDesktop® and its architectural components
- Citrix Studio / XenDesktop® and its architectural components
- auto-creation
- about / Provisioning printers
B
- blue screen of death (BSOD) / Target devices give a BSOD
- Boot device manager (BDM) / MCS versus PVS™
- Broker Service logs
- used, for troubleshooting / Troubleshooting using the VDA and Broker Service logs and other tools
C
- CDFControl
- about / CDFControl
- references / CDFControl
- Certificate Signing Request (CSR) / Configuring NetScaler®
- challenges, NetScaler® integration
- NATing and firewall configuration challenges / NATing and firewall configuration challenges
- SSL certificate challenges / SSL certificates and challenges
- Citrix
- Licensing troubleshooting , URL / Taming licensing issues
- deployment guide, URL / Incorrect configuration for storage pools
- URL / Surpassing database account credential issues, Active Directory integration
- Citrix article
- reference / CDFControl
- Citrix Desktop Service
- Citrix Director
- about / XenDesktop® and its architectural components
- troubleshooting with / Basic troubleshooting with Citrix Director
- Citrix eDocs article
- reference link / Overcoming Citrix StoreFront™ port mapping issues
- Citrix FlexCast®
- delivery technology / The Citrix FlexCast® delivery technology
- Citrix Insight Services
- reference / Enabling logging for MCS and PVS™
- Citrix Knowledge Center article
- Citrix Log Enabler utility
- reference / Configuring logging for XenDesktop®
- Citrix NetScaler®
- integrating, with StoreFront™ / Integrating Citrix NetScaler® and Citrix StoreFront™
- Citrix printing policies
- about / Citrix printing policies
- Auto-create client printers / Auto-create client printers
- Auto-create generic universal printer / Auto-create generic universal printer
- Client printer names / Client printer names
- Direct connections to print servers / Direct connections to print servers
- Printer mapping and driver compatibility / Printer mapping and driver compatibility
- Printer properties retention / Printer properties retention
- Retain and restore client printers / Retain and restore client printers
- Automatic installation of in-box drivers / Automatic installation of in-box drivers
- Universal driver preference / Universal driver preference
- Universal Print Driver usage / Universal Print Driver usage
- Universal printing EMF processing mode / Universal printing EMF processing mode
- Universal printing image compression limit / Universal printing image compression limit
- Universal printer optimization defaults / Universal printer optimization defaults
- Universal printing preview preference / Universal printing preview preference
- Citrix Project Accelerator
- reference / Understanding sizing requirements
- Citrix PVS
- Citrix Quick Launch
- about / Citrix Quick Launch
- Citrix Receiver / XenDesktop® and its architectural components
- Citrix Scout
- about / Citrix Scout
- URL / Citrix Scout
- prerequisites / Citrix Scout
- configuring / Configuring and running Citrix Scout
- Citrix StoreFront™
- port mapping issues, overcoming / Overcoming Citrix StoreFront™ port mapping issues
- configuring, for enabling remote access / Citrix StoreFront™ configuration for enabling remote access
- Citrix Studio / XenDesktop® and its architectural components
- about / Citrix Studio (Desktop Studio)
- Citrix Universal Print Driver (UPD)
- about / Citrix Universal Print Driver
- server component / Citrix Universal Print Driver
- client component / Citrix Universal Print Driver
- Citrix Universal Print Server
- about / Citrix Universal Print Server
- server component / Citrix Universal Print Server
- client component / Citrix Universal Print Server
- Citrix User Profile Manager (UPM)
- Citrix XenDesktop®
- prerequisites / Prerequisites
- general issues / Known Citrix XenDesktop® general issues
- client component
- common PVS issues
- about / Overcoming common PVS™ issues
- target devices hang at Windows startup / Target devices hang at Windows startup
- target devices fail to boot / Target devices fail to boot and display error "No entry found in Database"
- display error / Target devices fail to boot and display error "No entry found in Database"
- target devices halt at boot screen / Target devices halt at boot screen waiting for Provisioning Services™ to respond
- target devices give blue screen / Target devices give a BSOD
- target device failed to load BNIstack drivers / Target device failed to load BNIstack drivers
- Computation graph
- about / The Computation graph
- config files
D
- database
- database account credential issues
- surpassing / Surpassing database account credential issues
- database service account issues
- overcoming / Overcoming database service account issues
- DDC FQDN issues
- surpassing / Surpassing DDC FQDN issues
- DDC servers
- dedicated desktops / MCS versus PVS™
- delivery technology, Citrix FlexCast® / The Citrix FlexCast® delivery technology
- Desktop Composition graphics quality policy
- Desktop Composition Redirection policy
- about / Desktop Composition Redirection
- Desktop Delivery Controller (DDC)
- desktop machine details
- checking / Checking the desktop machine details
- identity pools, managing / Managing identity pools
- disconnect/logoff settings / Disconnect/logoff settings for desktops
- desktop virtualization
- about / Desktop virtualization
- benefits / Desktop virtualization
- Director console
- about / The Director console (Desktop Director)
- Filters view / The Filters view
- Trends view / The Trends view
- Display memory limit policy
- about / Display memory limit
- DNS resolution issues
- domain membership problems
- conquering / Conquering domain membership problems
- Dynamic windows preview policy
- about / Dynamic windows preview
E
- EdgeSight
- Elastic Network Interface (ENI) / Incorrect configuration for storage pools
- Enhanced Desktop Experience policy
- about / Enhanced Desktop Experience
- event IDs, VDA host machine
- defining / Starting with the basics – the event viewer
- event viewer
- defining / Starting with the basics – the event viewer
- Extra color compression policy
- about / Extra color compression
- Extra color compression threshold policy
F
- FileMon
- about / Perfmon and Procmon
- firewall configuration
- defining / Firewall configuration
- Flash default behavior policy / Using Flash Redirection for a smooth HDX™ experience
- Flash intelligent fallback / Using Flash Redirection for a smooth HDX™ experience
- Flash Redirection
- for smooth HDX experience / Using Flash Redirection for a smooth HDX™ experience
- reference / Using Flash Redirection for a smooth HDX™ experience
- Flexcast Management Architecture (FMA) / What's new in XenDesktop® 7.x?
- FlexCast models
- reference link / The Citrix FlexCast® delivery technology
- flowchart, troubleshooting
H
- HDX display modes
- about / Understanding the HDX™ display modes
- Desktop Composition Redirection / Desktop Composition Redirection
- H.264-enhanced SuperCodec / H.264-enhanced SuperCodec
- legacy graphics mode / The legacy graphics mode
- HDX policies
- about / HDX™ policies and their impact on user experience
- Desktop Composition graphics quality policy / Desktop Composition graphics quality
- Desktop Composition Redirection policy / Desktop Composition Redirection
- Enhanced Desktop Experience policy / Enhanced Desktop Experience
- Display memory limit policy / Display memory limit
- Dynamic windows preview policy / Dynamic windows preview
- Image caching policy / Image caching
- Legacy graphics mode policy / Legacy graphics mode
- Maximum allowed color depth policy / Maximum allowed color depth
- Notify user when experience policy / Notify user when display mode is degraded
- Persistent cache threshold policy / Persistent cache threshold
- Queuing and tossing policy / Queuing and tossing
- Extra color compression policy / Extra color compression
- Extra color compression threshold policy / Extra color compression threshold
- Heavyweight compression policy / Heavyweight compression
- Lossy compression level policy / Lossy compression level
- Lossy compression threshold value policy / Lossy compression threshold value
- Minimum image quality policy / Minimum image quality
- Moving image compression policy / Moving image compression
- Progressive compression level policy / Progressive compression level
- Progressive compression threshold value policy / Progressive compression threshold value
- Target frame rate policy / Target frame rate
- Target minimum frame rate policy / Target minimum frame rate
- Visual quality policy / Visual quality
- HDX RealTime
- features / Working with HDX™ RealTime audio/video and the HDX™ plugin for Microsoft Lync 2010
- TCP audio jitter buffer / Working with HDX™ RealTime audio/video and the HDX™ plugin for Microsoft Lync 2010
- UDP for audio / Working with HDX™ RealTime audio/video and the HDX™ plugin for Microsoft Lync 2010
- microphone redirection / Working with HDX™ RealTime audio/video and the HDX™ plugin for Microsoft Lync 2010
- key points / Working with HDX™ RealTime audio/video and the HDX™ plugin for Microsoft Lync 2010
- limitations / Working with HDX™ RealTime audio/video and the HDX™ plugin for Microsoft Lync 2010
- HDX RealTime audio/video
- HDX plugin, working with for Microsoft Lync 2010 / Working with HDX™ RealTime audio/video and the HDX™ plugin for Microsoft Lync 2010
- HDX technology
- HDX™ Monitor
- about / HDX™ Monitor
- URL / HDX™ Monitor
- features / HDX™ Monitor
- Heavyweight compression policy
- about / Heavyweight compression
- Hosted Shared Desktops (HSD)
- versus Hosted Virtual Desktops (HVD) / Hosted Shared Desktops (HSD) versus Hosted Virtual Desktops (HVD)
- Hosted Virtual Desktops (HVD)
- versus Hosted Shared Desktops (HSD) / Hosted Shared Desktops (HSD) versus Hosted Virtual Desktops (HVD)
- hybrid provisioning / Provisioning printers
- hypervisor connection permissions
I
- Image caching policy
- about / Image caching
L
- launch issues, XenDesktop® / Common XenDesktop® launch issues
- Legacy graphics mode policy
- about / Legacy graphics mode
- license server
- licensing issues
- taming / Taming licensing issues
- local group policies
- LogEnabler utility
- reference / Enabling logging for MCS and PVS™
- logs
- analyzing / Analyzing logs
- Lossy compression level policy
- about / Lossy compression level
- Lossy compression threshold value policy
M
- Machine Creation Services (MCS)
- logging, enabling / Enabling logging for MCS and PVS™
- Maximum allowed color depth policy
- about / Maximum allowed color depth
- MCS
- versus PVS / MCS versus PVS™
- architecture / MCS versus PVS™
- MCS based deployment
- characteristics / MCS versus PVS™
- MCS service logging
- using, for troubleshooting common issues / Using MCS service logging for troubleshooting common issues
- case study / Case study – Machine Creation Services fail while creating a catalog
- Memory graph
- about / The Memory graph
- Microsoft Service Trace Viewer
- Minimum image quality policy
- about / Minimum image quality
- modular framework architecture / The modular framework architecture
- Moving image compression policy
- about / Moving image compression
- MSDN article
- reference / H.264-enhanced SuperCodec
- multiple network adapters
- defining / Multiple network adapters
N
- .NET framework exceptions
- solving / Solving .NET framework exceptions
- NetScaler
- authentication steps / Getting familiar with the VDA launch process
- NetScaler Gateway
- NetScaler®
- configuring / Configuring NetScaler®
- NetScaler® callback URL configuration
- NetScaler® integration
- challenges / Challenges with NetScaler® integration
- Netscape Plugin Application Programming Interface (NPAPI) / Using Flash Redirection for a smooth HDX™ experience
- Notify user when experience is degraded policy
P
- PDB (Program Database)
- Perfmon (Performance Monitor)
- about / Perfmon and Procmon
- configuring / Configuring Perfmon
- performance
- sizing requirements / Understanding sizing requirements
- performance data
- capturing / Capturing performance data
- performance monitor / Performance Monitor
- QSlice / QSlice or Process Monitor
- Process Explorer / QSlice or Process Monitor
- Xperf / Xperf or Windows Performance Analyzer
- Windows Performance Analyzer / Xperf or Windows Performance Analyzer
- case study, troubleshooting slow logon / Case study – troubleshooting a slow logon
- performance parameters
- permissions
- reference link / Basic troubleshooting with Citrix Director
- Persistent cache threshold policy
- about / Persistent cache threshold
- personal desktops / MCS versus PVS™
- PicaSvc2.exe / CDFControl
- ping command
- used, for Delivery Controller / Scenario – VDA is not able to reach the Delivery Controller
- Pooled-Random / MCS versus PVS™
- Pooled-Static / MCS versus PVS™
- PortICA logging
- reference / Configuring logging for XenDesktop®
- PortICASetDefaults tool / Exploring the XenDesktop® printing registry settings
- port mapping issues, Citrix StoreFront™
- overcoming / Overcoming Citrix StoreFront™ port mapping issues
- PowerShell
- used, for checking services status / Using PowerShell to check the status of services
- PowerShell SDK, for XenDesktop
- about / The PowerShell SDK for XenDesktop®
- controller services, checking / Checking controller services
- DB version, checking / Checking the DB version
- prerequisites
- about / Prerequisites
- URL / Prerequisites
- issues, dealing with / Dealing with prerequisite issues
- Print Detective
- about / Print Detective
- URL / Print Detective
- PrintDetective
- print drivers management
- about / Print driver management
- automatic installation / Automatic installation
- manual installation / Manual installation
- vendor specific print drivers / Vendor-specific print drivers
- Citrix Universal Print Server / Citrix Universal Print Server
- printer provisioning
- about / Provisioning printers
- static / Provisioning printers
- dynamic / Provisioning printers
- printing setup
- about / Understanding the printing setup
- printer provisioning / Provisioning printers
- session printers / Session printers
- print drivers management / Print driver management
- print spooler
- about / Print Detective
- Procmon (Process Monitor)
- about / Perfmon and Procmon
- configuring / Configuring Procmon
- reference / Configuring Procmon
- log data / Procmon log data
- filesystem / Procmon log data
- registry / Procmon log data
- process / Procmon log data
- slow logons, troubleshooting / Case study – troubleshooting slow logons with Procmon
- Progressive compression level policy
- about / Progressive compression level
- Progressive compression threshold value policy
- Provisioning Services (PVS)
- logging, enabling / Enabling logging for MCS and PVS™
- PVS
- versus MCS / MCS versus PVS™
- about / MCS versus PVS™
- PVS architecture
- about / MCS versus PVS™
- PVSDataTools
- reference / Enabling logging for MCS and PVS™
- PVS Streaming Service
- troubleshooting / Troubleshooting PVS™ Streaming Service and console issues
- console issues, troubleshooting / Troubleshooting PVS™ Streaming Service and console issues
- case study / Troubleshooting PVS™ Streaming Service and console issues, Case study – the connection to the database failed, network connection may be down
Q
- Queuing and tossing policy
- about / Queuing and tossing
R
- RegMon
- about / Perfmon and Procmon
- Remote PC Access / MCS versus PVS™
- resource catalogs, MCS
- Pooled-Random / MCS versus PVS™
- Pooled-Static / MCS versus PVS™
- dedicated or personal desktops / MCS versus PVS™
- XenApp based Shared Desktops / MCS versus PVS™
S
- server component
- service logs
- enabling / Enabling service logs
- service principal name (SPN)
- defining / Service principal name
- editing / Service principal name
- viewing / Service principal name
- services architecture, XenDesktop®
- about / Understanding the XenDesktop® service architecture
- Broker Service (XML) / Understanding the XenDesktop® service architecture
- Configuration Service / Understanding the XenDesktop® service architecture
- AD ID Identity Service / Understanding the XenDesktop® service architecture
- Configuration Logging Service / Understanding the XenDesktop® service architecture
- Delegated Administration Service / Understanding the XenDesktop® service architecture
- Machine Creation Service / Understanding the XenDesktop® service architecture
- Citrix Host Service / Understanding the XenDesktop® service architecture
- Environment Test Service / Understanding the XenDesktop® service architecture
- Monitor Service / Understanding the XenDesktop® service architecture
- Storefront Service / Understanding the XenDesktop® service architecture
- Citrix Desktop Service / Understanding the XenDesktop® service architecture
- PortICA Service / Understanding the XenDesktop® service architecture
- PicaSvc2.exe / Understanding the XenDesktop® service architecture
- services status
- checking, with PowerShell / Using PowerShell to check the status of services
- site creation issues
- about / Site creation issues
- insufficient database permissions / Insufficient database permissions
- hypervisor connection permissions / Hypervisor connection permissions
- domain permissions / Domain permissions
- incorrect configuration, for storage pools / Incorrect configuration for storage pools
- sizing requirements, performance
- about / Understanding sizing requirements
- assessment phase / The assessment phase
- design phase / The design phase
- deployment phase / The deployment phase
- SSL certificate challenges
- about / SSL certificates and challenges
- SSL Error 61 / The server certificate received is not trusted – SSL Error 61
- SSL/TLS trust relationship / An underlying problem when establishing the SSL/TLS trust relationship
- Storage graph
- about / The Storage graph
- StoreFront
- StressPrinters
- about / StressPrinters
- URL / StressPrinters
- using / Using StressPrinters, Using Print Detective and StressPrinters
- System Activity graph
- about / The System Activity graph
T
- Target frame rate policy
- about / Target frame rate
- Target minimum frame rate policy
- about / Target minimum frame rate
- tasks, AD
- authentication / Active Directory integration
- management consoles authentication / Active Directory integration
- Kerberos / Active Directory integration
- controller discovery / Active Directory integration
- timeouts
- open timeout / Solving .NET framework exceptions
- close timeout / Solving .NET framework exceptions
- send timeout / Solving .NET framework exceptions
- receive timeout / Solving .NET framework exceptions
- time synchronization issues
- overcoming / Overcoming time synchronization issues
- trace message format (TMF) files / CDFControl
V
- vCenter service account permissions
- VDA
- used, for troubleshooting / Troubleshooting using the VDA and Broker Service logs and other tools
- VDA agent logging
- reference / Configuring logging for XenDesktop®
- VDA communication
- VDA launch process
- VDA logon process
- VDA registration issues
- troubleshooting / A basic troubleshooting flowchart
- VDA registration process
- vendor specific print drivers
- about / Vendor-specific print drivers
- Virtual Delivery Agent (VDA)
- Virtual Desktop Agent (VDA)
- Visual quality policy
- about / Visual quality
W
- W32tm utility
- WCF trace
- Windows Communication Foundation (WCF)
- about / Service principal name
- Windows Performance Recorder (WPR)
- about / Xperf or Windows Performance Recorder
- URL / Xperf or Windows Performance Recorder
- using / Using Windows Performance Recorder (WPR)
- advanced recording / Advanced recording
- trace, reading / Reading a trace
- System Activity graph / The System Activity graph
- Computation graph / The Computation graph
- Storage graph / The Storage graph
- Memory graph / The Memory graph
- WireShark
X
- XDDBDiag
- about / XDDBDiag
- XDPing
- XDPing tool
- XenApp
- XenApp/XenDesktop performance counters
- URL / Configuring Perfmon
- XenApp based Shared Desktops / MCS versus PVS™
- XenApp®
- securing / Securing XenApp®/XenDesktop® communication
- XenDesktop 7.x
- XenDesktop Controller
- XenDesktop Site Checker
- about / XenDesktop® Site Checker
- references / XenDesktop® Site Checker
- XenDesktop®
- architectural components / XenDesktop® and its architectural components
- logging, configuring / Configuring logging for XenDesktop®
- about / Dealing with prerequisite issues
- launch issues / Common XenDesktop® launch issues
- services architecture / Understanding the XenDesktop® service architecture
- services / Surpassing database account credential issues
- XenDesktop® 7.x
- enhancements / What's new in XenDesktop® 7.x?
- key highlights / What's new in XenDesktop® 7.x?
- XenDesktop® communication
- securing / Securing XenApp®/XenDesktop® communication
- XenDesktop® printing registry settings
- Xperf