What this book covers
Chapter 1, Understanding (the Need for) Transformation, provides a broad introduction to the book, exploring the various challenges that healthcare faces, such as an aging population and scarcity of skilled staff.
Chapter 2, Exploring Relevant Technologies for Healthcare, explores the combined possibilities of new technologies, but always from the health experience perspective.
Chapter 3, Unfolding the Complexity of Transformation, is where we learn about the policies and regulations that form guardrails in healthcare and how this affects the transformation.
Chapter 4, Including the Human Factor in Transformation, is where we learn how to prevent humans – patients and care workers – from getting lost in regulations, systems, technology, and data. We must find a balance between man and machine.
Chapter 5, Leveraging TiSH as Toolkit for Common Understanding, provides an introduction to TiSH and DevOps4Care, including the underlying models and methods.
Chapter 6, Applying the Panarchy Principle, is about community building using ecocycles to overcome inhibitions and start planning the actual transformation.
Chapter 7, Creating New Platforms with OODA, introduces and teaches you how to work with the OODA loop as a way to drive the transformation using feedback loops.
Chapter 8, Learning How Interaction Works in Technology-Enabled Care Teams, introduces the Journey Interaction Matrix (JIM), where we can follow the teams and monitor the activities throughout the health journey and interact with other teams in the ecosystem.
Chapter 9, Working with Complex (System of) Systems, is where we learn how to create a common understanding of how to integrate and transform into personal directed healthcare with the relevant solutions and systems, tread by tread in TiSH.
Chapter 10, Assessments with TiSH, is where we learn to perform assessments in healthcare, all in preparation for the transformation. For this, maturity models are introduced.
Chapter 11, Planning, Designing, and Architecting the Transformation, is where we put it all together, the concepts of TiSH and JIM, working with OODA loops, and forming the teams, and really start executing the transformation.
Chapter 12, Executing the Transformation, includes real-world examples of companies that have gone through a transformation. It ends with a big invitation to join the digital transformation of healthcare and help shape the future.