In this chapter, we looked at defining our use cases. This included looking at sample use cases, then discussing how to construct our own. To create use cases, we need to understand our user, application, and device environment. Understanding our environment will help us in laying out the business requirements and criteria for success. We also looked at various software tools that can help us in our assessment and definition process. Finally, we discussed formulating a strategy to plan and execute our virtual desktop design.

In the next chapter, we will begin designing our infrastructure. Now that we have a plan in place, we can begin translating it into a reference architecture and high-level design of our infrastructure components, including our virtualization layer, hardware layer, network layer, and storage layer.