Book Image

Troubleshooting Citrix Xendesktop

By : Gurpinder Singh
Book Image

Troubleshooting Citrix Xendesktop

By: Gurpinder Singh

Overview of this book

Table of Contents (20 chapters)
Troubleshooting Citrix XenDesktop
Notice
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
Index

Overcoming Citrix StoreFront™ port mapping issues


Every web server communication depends on two basic ports: 80 and 443. Citrix StoreFront is installed on a Windows server that has preinstalled IIS services. So, we have the option to configure our StoreFront server to communicate at port 80 for HTTP communication and 443 for HTTPS communication.

These are the two basic ports that you should take care of while configuring your firewall. The following figure is the basic flow diagram for Citrix StoreFront communication for the external access scenario:

In this communication, users can receive multiple session launch errors due to incorrect firewall configuration for the required ports. We will discuss some basic session launch errors that users may encounter while launching desktop sessions.

  • User gets the incorrect username or password error.

    There are multiple reasons for user authentication to fail. The following is the list of reasons relevant to the preceding communication flow diagram:

    • The...