In this section, we are going to discuss the approach to proving the technology is fit for purpose. This is another very important piece of work that needs to be successfully completed once you have completed Phase I, and is somewhat different to how you would typically approach an IT project. This is the same approach you should take for any end user computing type of project:
As previously discussed, the starting point is to focus on the end users rather than the IT department. After all, these are the people that will be using the applications on a daily basis and know what they need in order to get their jobs done. Rather than giving them what you think they need, why not ask them what they actually need and then, within reason, deliver their requirements. It's that old saying of don't try and fit a square peg into a round hole, as no matter how hard you try, it's just never going to fit.
First and foremost, you need to design the solution around the...