Introducing human-centric IT
In the previous chapter, we stated that digital transformation requires new disciplines. We introduced systems engineering (SE) and community building as skills for our transformation taskforce team. But what about the digital and other skills of the personnel within the care organizations and other stakeholders? In this chapter, we will eventually conclude that we need new roles in healthcare to get the transformation executed in practice. An e-nurse—to put it simply, a nurse with specific digital skills—is such a role. But also remember the e-doctor from the Nearklinikken. We will come to speak about this later in this chapter from both an engineering approach and a community-building approach.
Starting with engineering, let’s get back to the basic principles of development-operations (DevOps). Companies that adopt DevOps work with autonomous tools that are end-to-end (E2E) responsible for the development and operations of a product...