DCT was designed to be straightforward and easy to use with minimal documentation needed. When difficulties arise, the solutions are easy to be found and implemented. Two of the more common issues are listed below. Additionally, the bottom of the Help Topics tab on the Help page has a section dedicated to troubleshooting.
If you experience performance issues with DCT, the JavaMaxHeapSize
setting in the client notes.ini
file may need adjustment. By default, Notes has this set internally to 64 megabytes. Setting JavaMaxHeapSize=256
can solve this issue.
If you are constantly prompted to restart your client when opening DCT, check your notes\jvm\lib\ext
directory for the presence of DCT.jar
. This file should have been automatically deployed. If it is not present, you can download it from https://www-304.ibm.com/support/docview.wss?uid=swg21414339&wv=1 and copy it to notes\jvm\lib\ext
. You will need to close and re-open your client for the new JAR file to be recognized.
If...