Book Image

Microsoft Windows Intune 2.0: Quickstart Administration

By : David Overton
Book Image

Microsoft Windows Intune 2.0: Quickstart Administration

By: David Overton

Overview of this book

Microsoft Windows Intune is a cloud service solution that simplifies how small and mid-sized businesses manage and secure PCs using Microsoft cloud services and Windows 7óso your computers and users can operate at peak performance all the time.This step-by-step guide will show you how to plan, set up and maintain Windows Intune, showing you how to manage a group of PCs (either 1 business or several if a partner) from the base operating system, through to the patches, anti-malware solution and deployed software and policies from a central console, using the Windows Intune service. This book takes you through all the steps to plan, set up and maintain Windows Intune and how to manage a group of PCs. The book starts by providing an overview of Cloud Computing and PC Management. The book then dives into topics such as Windows Intune features, signing up for Windows Intune and installing the client software, configuring Windows Intune, proactive management, and monitoring and dealing with alerts, including remote assistance amongst others. As Windows 7 is part of Windows Intune, the book will also cover the minimum steps required to move from Windows XP to Windows 7 while keeping user settings and preferences.
Table of Contents (19 chapters)
Microsoft Windows Intune 2.0: Quickstart Administration
Credits
About the Author
Acknowledgement
About the Reviewers
www.PacktPub.com
Preface

Chapter 8. Tracking and Reporting

In this chapter, we will ascertain the tasks that we will need to carry out regularly to ensure a good baseline of proactive management for the computers that we manage. We set Windows Intune policy in previous chapters, and now we have to set our own policy on regular tasks that we carry out to ensure the lowest risk of alerts due to failing computers or malware. We also need to be able to demonstrate to our business that is paying for Windows Intune that the impact is positive for the users as well as the IT team.

In this chapter, we will discuss the following areas which align to the reports available in Windows Intune and the Reports workspace:

  • Reporting basics

  • Update reports

  • Tracking software usage

  • Tracking hardware

  • License management

  • Alerts reporting

  • Custom reports

  • Reporting on overall PC management achievements

Reporting basics

Most of the reports that we will use in Windows Intune are generated through the Reports workspace, as shown in the following screenshot...