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Technical Program Manager's Handbook

Technical Program Manager's Handbook - Second Edition

By : Joshua Alan Teter
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Technical Program Manager's Handbook

Technical Program Manager's Handbook

5 (3)
By: Joshua Alan Teter

Overview of this book

The role of the Technical Program Manager (TPM) is crucial in the tech industry, bridging the gap between technical expertise and business acumen. The second edition of the Technical Program Manager’s Handbook offers a comprehensive guide to excelling in this role. Building on the foundational concepts from the first edition, this updated version introduces new chapters that explore the integration of AI and Emotional Intelligence (EI) in program management. These crucial additions complement the broader focus of the book on bridging business and technology but don’t overshadow it. You'll learn how to apply AI-driven tools to enhance project planning, risk management, and stakeholder communication, as well as how to leverage EI to build strong team relationships and improve leadership effectiveness. This book provides practical tools, methodologies, and case studies, offering insights from industry leaders to help both aspiring and practicing TPMs apply advanced concepts and strategies effectively. It also explores the unique aspects of the TPM role in major tech companies, helping you to navigate and thrive in your career. By the end of this book, you'll have a clear understanding of the TPM role, along with a breakdown of the necessary technical and program management skills, to develop a clear roadmap for your career. *Email sign-up and proof of purchase required
Table of Contents (21 chapters)
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1
Section 1: What Is a Technical Program Manager?
5
Section 2: Fundamentals of Program Management
13
Section 3: Technical Toolset
19
Other Books You May Enjoy
20
Index

Resolving conflicts

Conflict resolution is one of the key methods by which we find a path forward, as many issues are rooted in disagreement or misunderstanding between multiple parties. As such, any place where a TPM can run into an issue, conflict resolution can make an appearance.

Conflicts in plan management

Conflicts during the planning phase usually occur while analyzing requirements but can also occur while creating the project plan. I’ll go through a few examples and see how your technical background can help resolve these conflicts.

During requirement analysis, disagreement on a requirement or an ambiguous requirement is common. As you work with your stakeholders, any clarification may introduce new complexities or insights and can steer the conversation organically. I have found that knowing my system behaviors and complexities helps during these conversations.

For instance, a recent project had a requirement to take a regional functionality and make...

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Technical Program Manager's Handbook
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