Book Image

Instant EdgeSight for XenApp

By : Vaqar Hasan
Book Image

Instant EdgeSight for XenApp

By: Vaqar Hasan

Overview of this book

EdgeSight 5.4 is the most comprehensive performance management and reporting solution for the Citrix XenApp infrastructure. Administrators have real-time visibility of session-level performance and visibility of key metrics such as profile load time, login script execution, and so on. It also contains several tools to monitor the XenApp servers and can alert the administrator when the specified alert conditions are met. This book will help you to become proficient in monitoring and generating reports for your Citrix XenApp servers. You will start by setting up the environment for EdgeSight. The book will then go on to discuss the installation, configuration, and troubleshooting of the EdgeSight server. Instant EdgeSight for XenApp contains clear and step-by-step exercises which will help you learn how to use EdgeSight quickly and painlessly. You will install EdgeSight and its agents and learn how to configure server settings, user groups and authentication, and alerts. You will also learn how to manage the real-time dashboard and reports, monitor Citrix license usage and reports, and troubleshoot common issues. This book starts with the basics of introducing the EdgeSight component into your infrastructure before moving on to more advanced topics such as troubleshooting. Readers will learn how to use the EdgeSight tools for day-to-day administration tasks as well as how to efficiently monitor the XenApp servers to achieve best performance for their end users.
Table of Contents (7 chapters)

Defining alerts (Advanced)

Citrix EdgeSight alert is a powerful rules- and actions-based system that instructs the EdgeSight agents to send an alert in real time when a predefined situation has occurred on a monitored object. Alerts are defined by rules.

The action can be configured to send either an e-mail alert or SNMP trap. The generated alerts are also listed and organized within the EdgeSight web console.

After an alert rule has been created, it should be mapped to a department.

How to do it...

  1. To create an alert, navigate to Configure | Company Configuration | Alerts | Rules | New Alert Rule.

  2. We will create an alert rule based on an application, so select the Application Alerts radio button and click on Next.

  3. Select Application Performance as the alert type and click on Next.

  4. Give the alert rule a name, the name of the process we want to monitor, and the CPU time in percent. Click on Next.

  5. Select departments to assign this alert rule to and click on Next.

  6. Select the department you wish to edit alert actions in and click on Next.

  7. We now need to assign an action to this alert rule; we will create a new action. So select the Create New Alert Action radio button and click on Next.

  8. We will send an e-mail notification as the alert action so select Send an email notification radio button and click on Next.

  9. Enter a name, subject, and one or more recipient e-mail addresses for this e-mail action. You can click the Test Action button to test whether EdgeSight was able to successfully queue the message or not. Click on Finish.

How it works...

Creating too many real-time alerts can affect the XenApp server performance as each rule that is created requires more work to be performed by the agent.

We should only create alerts for those critical situations that require immediate action. If the situation is not critical, the delivery of alerts based on the normal upload cycle will probably be sufficient.

By default, the alert data and other statistics are uploaded to the server daily.

There's more...

When a new alert rule is created or any existing rule is modified, this change is applied to all the devices in the department when those devices next upload data to the EdgeSight Server; alternatively, you can manually upload the alert rule data by clicking on Run Remotely.

Administrators can also force certain agent devices to perform a configuration check within the EdgeSight web console by navigating to Configure | Company Configuration | Agents and then selecting the device from the device picker.

We can also temporarily prevent certain types of alert that match a criterion from being displayed on the console using Alert Suppression.

To suppress an alert, navigate to Monitor | Alert List, click on the down arrow , and then select Suppress Alert.

To clear an alert navigate to Configure | Company Configuration | Alerts | Suppressions.

This is per user basis and other EdgeSight administrators will still see those alerts suppressed by you.