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Troubleshooting Citrix Xendesktop

By : Gurpinder Singh
Book Image

Troubleshooting Citrix Xendesktop

By: Gurpinder Singh

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Troubleshooting Citrix Xendesktop
Gurpinder Singh
Oct, 2015 | 274 pages
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Table of Contents (20 chapters)
Troubleshooting Citrix XenDesktop
Troubleshooting Citrix XenDesktop
Notice
Notice
Credits
Credits
About the Author
About the Author
About the Reviewers
About the Reviewers
www.PacktPub.com
www.PacktPub.com
Preface
Preface
Free Chapter
1
Getting Started – Understanding Citrix XenDesktop and its Architecture
Getting Started – Understanding Citrix XenDesktop and its Architecture
Desktop virtualization
Hosted Shared Desktops (HSD) versus Hosted Virtual Desktops (HVD)
The Citrix FlexCast delivery technology
The modular framework architecture
XenDesktop and its architectural components
MCS versus PVS™
What's new in XenDesktop 7.x?
Summary
2
Troubleshooting Toolkit for Citrix XenDesktop
Troubleshooting Toolkit for Citrix XenDesktop
Citrix Studio (Desktop Studio)
The Director console (Desktop Director)
CDFControl
Configuring logging for XenDesktop
Perfmon and Procmon
HDX™ Monitor
Citrix Scout
Citrix Quick Launch
Print Detective
StressPrinters
XenDesktop Site Checker
XDPing
XDDBDiag
Xperf or Windows Performance Recorder
Wireshark
The PowerShell SDK for XenDesktop
Checking the desktop machine details
Summary
3
Getting Around Installation Issues
Getting Around Installation Issues
Prerequisites
Overcoming database service account issues
Taming licensing issues
Site creation issues
Summary
4
Overcoming VDA Registration Problems
Overcoming VDA Registration Problems
Getting familiar with the VDA registration process
Starting with the basics – the event viewer
Firewall configuration
Troubleshooting DNS resolution issues
Overcoming time synchronization issues
Conquering domain membership problems
Multiple network adapters
Service principal name
Surpassing DDC FQDN issues
Local group policies and VDA communication
Solving .NET framework exceptions
A basic troubleshooting flowchart
Troubleshooting using the VDA and Broker Service logs and other tools
Summary
5
Conquering Citrix Session Launch Difficulties
Conquering Citrix Session Launch Difficulties
Getting familiar with the VDA launch process
Basic troubleshooting with Citrix Director
Common XenDesktop launch issues
Overcoming Citrix StoreFront™ port mapping issues
Summary
6
Surpassing XenDesktop Service Issues
Surpassing XenDesktop Service Issues
Understanding the XenDesktop service architecture
Enabling service logs
Surpassing database account credential issues
Active Directory integration
Using PowerShell to check the status of services
Summary
7
Troubleshooting Performance
Troubleshooting Performance
Getting a grip on the performance parameters
Understanding sizing requirements
Capturing performance data
Summary
8
Solving Printing Issues
Solving Printing Issues
Understanding the printing setup
Citrix printing policies
Exploring the XenDesktop printing registry settings
Using Print Detective and StressPrinters
Summary
9
Getting the Better of HDX™ MediaStream Challenges
Getting the Better of HDX™ MediaStream Challenges
Understanding the HDX™ display modes
HDX™ policies and their impact on user experience
Using Flash Redirection for a smooth HDX™ experience
Working with HDX™ RealTime audio/video and the HDX™ plugin for Microsoft Lync 2010
Summary
10
Taming MCS and PVS™ Setbacks Gracefully
Taming MCS and PVS™ Setbacks Gracefully
Enabling logging for MCS and PVS™
Using MCS service logging for troubleshooting common issues
Troubleshooting PVS™ Streaming Service and console issues
Overcoming common PVS™ issues
Summary
11
Troubleshooting NetScaler Integration Issues
Troubleshooting NetScaler Integration Issues
Integrating Citrix NetScaler and Citrix StoreFront™
Configuring NetScaler
Citrix StoreFront™ configuration for enabling remote access
Challenges with NetScaler integration
NetScaler callback URL configuration
Securing XenApp/XenDesktop communication
Summary
12
Dealing with Known Issues in Citrix XenDesktop
Dealing with Known Issues in Citrix XenDesktop
Known Citrix XenDesktop general issues
Summary
Index
Index

Checking the desktop machine details

You can check the desktop broker and machine details with the following commands:

  • Get-BrokerDesktop

  • Get-BrokerMachine

Refer to the following screenshot for visual examples:

You can also filter desktop details with other relevant parameters such as Desktopkind, UID, and so on. Make sure you explore the options.

Managing identity pools

Identity pools are managed by the AD Identity service and we can check the status of identity pools and the provisioning scheme by using the following commands:

  • Get-AcctIdentityPool

  • Get-ProvScheme

Disconnect/logoff settings for desktops

The disconnect/logoff functionality has been removed with effect from the XenDesktop 4.0 release and it can be controlled only with the PoSH and XDSiteDiag tool now. Let's take a look at the available options:

  • View all disconnect options: This is shown here:

  • Configuring extended disconnect settings with PoSH: This is shown here:

Note

Similarly, you can manage XenDesktop policies and other settings...

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