Book Image

Cisco Unified Communications Manager 8: Expert Administration Cookbook

By : Tanner Ezell
Book Image

Cisco Unified Communications Manager 8: Expert Administration Cookbook

By: Tanner Ezell

Overview of this book

Cisco Unified Communications Manager (CUCM) is a software-based call-processing system developed by Cisco Systems. CUCM tracks all active VoIP network components; these include phones, gateways, conference bridges, transcoding resources, and voicemail boxes among others. This scalable, distributable, highly-available enterprise-class system delivers voice, video, mobility, and presence services. It connects up to 30,000 users of IP phones, media processing devices, VoIP gateways, mobile devices, and multimedia applications. With this cookbook you will learn all the important aspects of administering Cisco Unified Communications Manager. Cisco Unified Communications Manager 8: Expert Administration Cookbook is filled with many advanced recipes to effectively and efficiently configure and manage Cisco Unified Communications Manager. This book covers everything an administrator needs during and after Cisco Unified Communications Manager implementation. This practical cookbook contains detailed step-by-step instructions with clear and informative screenshots that cover all the important and advanced aspects of administering Cisco Unified Communications Manager. The book starts with introducing Call Routing and E.164. It then covers configuration and design information for the various call admission control technologies and Media Resources. The book also dives deep into troubleshooting, upgrades, disaster recovery, user management and much more.
Table of Contents (18 chapters)
Cisco Unified Communications Manager 8: Expert Administration Cookbook
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
Index

Configuring user groups


User groups contain a set of specific roles that are accessible to the users assigned to the group. User groups allow us to specify certain users who may need levels of administrator access, for instance.

How to do it...

To create a new user group, perform the following:

  1. First, navigate to the User Group configuration page (User Management | User Group).

  2. Click on Add New to create a new user group.

  3. Specify a Name:

  4. Click on Save.

  5. After the page refreshes, from the Related Links drop-down in the upper right corner select Assign Role to User Group:

  6. Click on Go.

  7. Click on Assign Role to Group:

  8. Check the box next to each role we are to assign to this User Group.

  9. Click on Add Selected.

  10. The selected role(s) will appear in the box titled Role:

  11. Click on Save.

    The user group may now be assigned to end users and application users. For this particular recipe, I created a standard User Group that I use for assigning AXL permissions.

How it works...

By assigning a user group to a user, the roles...