Book Image

Cisco Unified Communications Manager 8: Expert Administration Cookbook

By : Tanner Ezell
Book Image

Cisco Unified Communications Manager 8: Expert Administration Cookbook

By: Tanner Ezell

Overview of this book

Cisco Unified Communications Manager (CUCM) is a software-based call-processing system developed by Cisco Systems. CUCM tracks all active VoIP network components; these include phones, gateways, conference bridges, transcoding resources, and voicemail boxes among others. This scalable, distributable, highly-available enterprise-class system delivers voice, video, mobility, and presence services. It connects up to 30,000 users of IP phones, media processing devices, VoIP gateways, mobile devices, and multimedia applications. With this cookbook you will learn all the important aspects of administering Cisco Unified Communications Manager. Cisco Unified Communications Manager 8: Expert Administration Cookbook is filled with many advanced recipes to effectively and efficiently configure and manage Cisco Unified Communications Manager. This book covers everything an administrator needs during and after Cisco Unified Communications Manager implementation. This practical cookbook contains detailed step-by-step instructions with clear and informative screenshots that cover all the important and advanced aspects of administering Cisco Unified Communications Manager. The book starts with introducing Call Routing and E.164. It then covers configuration and design information for the various call admission control technologies and Media Resources. The book also dives deep into troubleshooting, upgrades, disaster recovery, user management and much more.
Table of Contents (18 chapters)
Cisco Unified Communications Manager 8: Expert Administration Cookbook
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
Index

Configuring multicast Music On Hold


Compared to unicast Music On Hold, multicast Music On Hold streams a single data stream, providing Music On Hold to any device which requests and supports it.

Getting ready

This recipe assumes that all the necessary Media Resource Groups and Media Resource Group Lists have been created.

This recipe also assumes the appropriate IOS devices have been configured for multicasting.

How to do it...

To configure multicast Music On Hold, perform the following:

  1. First, configure a server for multicast Music On Hold (Media Resources | Music On Hold Servers).

  2. Select the Music On Hold server to be configured.

  3. Under the section Multi-cast Audio Source Information, check the box titled Enable Multi-cast Audio Sources on this MOH Server.

  4. For the Increment Multi-cast on field, select IP Address:

  5. Click on Save.

  6. Create a new Media Resource Group as described in this chapter. When done, check the box Use Multi-cast for MOH Audio.

    Note

    You may see [Multicast] appended to the Music On Hold...