In 2016, the WQR findings suggest increased challenges in mobile, IoT, and multichannel testing in all the categories:
The challenge areas probed are as follows:
Lack of right testing process or method
Lack of experts
Lack of an in-house test environment
Lack of the right tools
Inadequate time spent
Lack of device availability to test
It is difficult to accept that there can be increased challenges given that digital has matured since 2015. The possible reasons for increased challenges could be the sheer size and complexity of digital transformation.