“Management” or “manager” is a formal position, defined by organizational structure and described as part of the process and/or responsibility tied to completing business processes. It is therefore simplest to define a manager as any person who manages at least one business process and/or one person. Such a definition covers a much wider population within the organization than one may consider in discussing management and when the very top or upper echelons of the hierarchal pyramid within organizations is considered.

Management is, simply put, a craft, one that has these basic activities and/or responsibilities:

• Managing processes. Responsibility for good, efficient and purposeful processes, their inputs and outputs, tools used, dynamics, and fluidity.
• Managing products/services. Responsibility for products or services produced as a result of the work of organizational units or processes. Therefore, this includes...