There are many different training methods, and users may respond differently to training depending on their level of comfort with technology and accounting, as well as their prior experience with similar applications. The following sections discuss ideas to consider when deciding how and when to train users on Dynamics GP, grouped into these topics:
How to train and who should be the trainer?
How much training and for whom?
When to train?
Notes for the trainer.
Available training resources.
This is by no means a complete guide to training. However, having trained many users over the years, there are a few concepts that have proven true time and time again:
Make sure you have a trainer that knows their stuff. Nothing can be worse than being trained from a script with no ability to have a meaningful discussion or ask follow up questions. If the trainer has textbook knowledge of a system, but no real life experience with it, they will not have as...