Book Image

Becoming a PMP® Certified Professional

By : J. Ashley Hunt
Book Image

Becoming a PMP® Certified Professional

By: J. Ashley Hunt

Overview of this book

One of the five most prestigious certifications in the world, the PMP® exam is said to be the most difficult non-technical certification exam. With this exam guide, you'll be able to address the challenges in learning advanced project management concepts. This PMP study guide covers all of the 10 project management knowledge areas, 5 process groups, 49 processes, and aspects of the Agile Practice Guide that you need to tailor your projects. With this book, you will understand the best practices found in the sixth edition of the PMBOK® Guide and the newly updated exam content outline. Throughout the book, you'll learn exam objectives in the form of a project for better understanding and effective implementation of real-world project management tasks, helping you to not only prepare for the exam but also implement project management best practices. Finally, you'll get to grips with the entire application and testing processes in PMP® and discover numerous tips and techniques for passing the exam on your first attempt. By the end of this PMP® exam prep book, you'll have a solid understanding of everything you need to pass the PMP® certification exam, and be able to use this handy, on-the-job desktop reference guide to overcome challenges in project management.
Table of Contents (22 chapters)
1
Section 1: Introduction to Project Management and People
8
Section 2: Project Management Processes
17
Section 3: Revision
19
Chapter 16: Final Exam

Trends and emerging practices in quality management

There are many trends in quality management, depending on your industry, outputs, and the frameworks that you choose to use to manage your projects.

The following is an overview of these trends:

  • Customer satisfaction
  • Continual improvement:

    a) Plan-Do-Check-Act

    b) Total Quality Management (TQM)

    c) Six Sigma

    d) Lean Six Sigma (Lean keeps the process flow moving without any additional steps. The process is, um, lean.)

  • Management responsibility
  • Mutually beneficial partnerships with suppliers

The environment in which you work and your chosen life cycles may drive your ability to tailor your practices. It's essential to know the direction you want to go in with quality management and then tailor your execution accordingly.