Book Image

FreePBX 2.5 Powerful Telephony Solutions

By : Alex Robar
Book Image

FreePBX 2.5 Powerful Telephony Solutions

By: Alex Robar

Overview of this book

FreePBX is an easy-to-use GUI that controls and manages Asterisk. It gives you pre-programmed functionality accessible through user-friendly web interfaces that allows you to have a fully functional PBX pretty much straight away with no programming. With this book it's easy to master the many features of FreePBX, which will help you to save time and money as you set up your enterprise-class network. This book will guide you through these features to install, configure, and maintain a professional PBX with plenty of examples and screenshots. By the end of this book, you will have learned to create an enterprise-class VoIP PBX that features the stability and feature set of traditional telephony systems without the hefty price tag. This book will help its readers to roll out a robust, web-based, and inexpensive yet powerful telephony solution through the GUI. By following the practical examples in this book, you will learn how to install, configure, and manage an enterprise-class PBX using open source telephony tools Asterisk and FreePBX. From here on, this book takes a closer look at the open source telephony engine software, discussing a broad range of topics from how to build and deploy an enterprise-class VoIP PBX to creating VoIP trunks using SIP, IAX2, and ZAP technologies and setting up user extensions with voicemail. FreePBX 2.5 Powerful Telephony Solutions will introduce you to advanced options such as call routing, voicemail, and other calling features. Finally, this book will provide you with the relevant information to help you personalize and secure your PBX.

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FreePBX 2.5 Powerful Telephony Solutions
Alex Robar
Aug, 2009 | 292 pages
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Table of Contents (20 chapters)
FreePBX 2.5 Powerful Telephony Solutions
FreePBX 2.5 Powerful Telephony Solutions
Credits
Credits
About the Author
About the Author
About the Reviewer
About the Reviewer
Preface
Preface
Free Chapter
1
Installing FreePBX
Installing FreePBX
Installing FreePBX on CentOS 5.2
Installing FreePBX on Ubuntu Server 8.10
Summary
2
Module Maintenance
Module Maintenance
Updating modules from the online repository
Installing new modules from the online repository
Installing and updating modules from a file
Summary
3
Devices and Extensions
Devices and Extensions
Operational modes for extensions
Summary
4
Trunks
Trunks
Trunk types
Setting up a new trunk
Checking trunk status
Summary
5
Basic Call Targets
Basic Call Targets
Terminate Call
Extension and Voicemail
Ring Groups
Conferences
Day Night Mode
Phonebook Directory
Summary
6
Advanced Call Targets
Advanced Call Targets
Queue
Time conditions
IVR (Digital Receptionist)
Summary
7
Call Routing
Call Routing
Inbound routing
Follow Me and the VmX Locater
Outbound routing and Least Cost Routing
Summary
8
Recording Calls
Recording Calls
Recording formats
General call recording options
Recording calls
Maintaining call recordings
Summary
9
Personalizing Your PBX
Personalizing Your PBX
Custom Music on Hold
Custom voice prompts
Directory search options
Customizing feature codes
Callback
Direct Inward System Access (DISA)
CallerID Lookup Sources
PIN Sets
Misc applications
Misc Destinations
Summary
10
System Protection, Backup and Restoration
System Protection, Backup and Restoration
System protection
Backups
Maintaining and protecting backups
Restoration
Summary
11
Security and Access Control
Security and Access Control
System packages
Maintaining Asterisk versions
Securing MySQL
Remote access and lock down
Administrator accounts in FreePBX
Summary
FreePBX Modules
FreePBX Modules
Basic
CID and number management
Games
Inbound call control
Internal options and configuration
Support
System administration
Feature Codes
Feature Codes
Blacklist
Call Forward
Call Waiting
Core
Day Night Mode
Dictation
Do-Not-Disturb (DND)
Follow Me
Info Services
Paging and Intercom
Phonebook Directory
Recordings
Speed Dial Functions
Voicemail
Voicemail.conf Options
Voicemail.conf Options
Common Trunk Configurations
Common Trunk Configurations
FreePBX SIP by Bandwidth.com
Unlimitel (SIP)
Unlimitel (IAX2)
SIPGate
Teliax (SIP)
Teliax (IAX2)
BroadVoice
Gizmo5
SIP Broker
Via Talk

Call Forward

Feature code

Default

Action

Call Forward All Activate

*72

Prompts the user to enter a phone number or extension number. Any calls to the user's extension will be forwarded to the entered number until call forwarding is deactivated.

Call Forward All Deactivate

*73

Deactivates call forwarding on the extension of the user placing the call.

Call Forward All Prompting Deactivate

*74

Prompts the user to enter an extension number. Call forwarding will then be disabled on the entered extension. This feature code enables a user to remove call forwarding on their extension from another extension on the system, or from any phone if the users have DISA access.

Call Forward Busy Activate

*90

Prompts the user to enter a phone number or extension number. If the user is on the phone from that point onward, inbound calls will be forwarded to the entered number. If the user is not on the phone when an inbound call comes in, the user's extension will ring as normal.

Call Forward Busy Deactivate

*91

Disables call forward on busy service, on the extension of the user placing the call.

Call Forward Busy Prompting Deactivate

*92

Prompts the user to enter an extension number. Call forward on busy service will then be disabled on the entered extension. This feature code enables a user to remove call forward on busy service from their extension using another extension on the system, or from any phone if the users have DISA access.

Call Forward No Answer/Unavailable Activate

*52

Prompts the user to enter a telephone number or extension number. If the user does not answer an inbound call or the user's telephone is not registered with Asterisk, inbound calls to the user will be forwarded to the entered number. If the user is on the phone when an inbound call comes in, the call will be processed normally (either by initiating call waiting or by failing over to another destination).

Call Forward No Answer/Unavailable Deactivate

*53

Disables call forward on no answer or unavailable service on the extension of the user placing the call.

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