In this chapter, you will review the knowledge areas of human-resource management and communications management. You will begin with some common resource management concepts and how your organizational dynamic affects your resource usage and allocation. Then, you will review how to manage conflict on your project team as well as motivate and develop a team of individuals while monitoring their performance. A large part of doing all of this successfully, as well as engaging your stakeholders, is to practice effective communication.
In this chapter, we will cover the following topics:
- Resource management concepts
- Organizational charts and position descriptions
- Developing a performing team
- Conflict management
- Monitoring team performance
- Communication management