Book Image

Troubleshooting Citrix XenApp??

Book Image

Troubleshooting Citrix XenApp??

Overview of this book

Citrix XenApp® is an application virtualization product from Citrix. It allows users to connect to their corporate applications from various computer systems and even mobile devices. XenApp® has grown into a complex software with ever-expanding infrastructures in place. Together with tight integrations with other systems such as Terminal Services, Active Directory, and other third-party authentication services, troubleshooting XenApp® has become more complicated. This book teaches you how to approach troubleshooting complex issues with XenApp® deployments and understand the problem, find a fix or workaround, determine the root cause, and apply corrective steps wherever applicable. The book progresses to give you an idea about the many supportive components that play an important role in XenApp’s application delivery model and should be considered while troubleshooting XenApp® issues. It also shows you standard troubleshooting processes so that you can resolve complex XenApp® issues in a mission critical environment. By the end of this book, you will see how and where to use supportive components that help minimize XenApp® issues. Also, we’ll explain various tools that can be useful when monitoring and optimizing entire application and desktop delivery model.
Table of Contents (13 chapters)

Acknowledgments

I would like to thank my family for their long-time support and trust in me. I would never have been able to grow and learn as much as I did without your gracious support all these years.

I'd like to thank my closest friends, Ovidiu P, Calin D., and Radu E., who have been true friends, are always helpful, and never ask for anything in return.

I'd like to thank my former colleagues who supported and inspired me throughout my career—Tim Miltenberger, Calin Irimies, Sabin Georgescu, Mihai Breana, and everyone else I have worked with over the years.

A big thanks to the team responsible for publishing this book—my coauthor, Suraj Patil, who I have very much enjoyed working with. I would also like to thank our technical reviewers, Sebastiaan van Kaam and Matthew Spencer, who have kindly reviewed the book and made great suggestions.

I'd also like to thank Shaon Basu, our acquisition manager, who had the idea of putting this book together, and the team behind the book, Prachi Bisht, Shali Deeraj, and Ajinkya Paranjape, who have provided continuous feedback and helped edit this book.

Last but not least, I would like to thank the entire medical staff at the Nova Vita clinic who helped me recover after my accident.

Suraj Patil is an accomplished virtualization consultant with 8 years of experience in the information technology industry. He is a specialist in designing, building, maintaining, and optimizing Citrix, Microsoft, and VMware oriented infrastructures for large enterprises and mid-sized organizations. He holds a bachelor's degree in Information Technology and has many certifications from vendors such as Microsoft, VMware, Citrix, Red Hat, and Cisco.

Suraj is a Citrix Certified Professional—Mobility (CCP-M), VMware Certified Professional—Data Center Virtualization (VCP5-DCV), VMware Certified Professional—Network Virtualization (VCP6-NV), Microsoft Certified Solutions Expert (MCSE)—Private Cloud, and Cisco Certified Network Associate (CCNA).

Suraj currently lives in Mumbai and works for a Fortune 500 company as a Citrix consultant.

You can visit his blog at www.v12nsupport.com.