VoIP is the transmission of voice and other content over IP networks. It is also known as IP telephony or internet telephony. It is made possible by digitalizing the sounds into IP packets and transmitting them through a network layer, where it is again decoded to sound. VoIP is a cost-effective solution for long-distance costs. VoIP can be operated from IP infrastructure and very little additional telephony infrastructure is required.
A CISA aspirant is required to understand the following aspects of VoIP:
- It is very important to consider a backup arrangement for a VoIP system as data traffic normally has less reliability. A backup arrangement is required to ensure that communication is not interrupted in the case of an undesirable event impacting the network service.
- Bandwidth capacity should be determined for voice traffic to ensure quality of the service.
- VoIP infrastructure should be designed in consideration of laws and regulations, as certain...