An important aspect of Zabbix is its open source nature. Zabbix is a true open source solution—it's not open core, and it doesn't have an Enterprise version or some proprietary plugins. Such approaches could be labeled as fake open source. All components of Zabbix are completely open source; there are no closed or hidden components.
Besides being open source, a lot of Zabbix development happens out in the open, too. That makes it easy to closely follow the development and to get community support. But each open source project is different in how it is run and what guidelines it has, so let's look at what you can expect to find from this aspect of Zabbix:
- Community support can be a great way to solve a problem, by chatting on the IRC channel, looking at the Wiki, discussing it on the official forum, or using the open bug tracker...