Book Image

Learning Salesforce Einstein

Book Image

Learning Salesforce Einstein

Overview of this book

Dreamforce 16 brought forth the latest addition to the Salesforce platform: an AI tool named Einstein. Einstein promises to provide users of all Salesforce applications with a powerful platform to help them gain deep insights into the data they work on. This book will introduce you to Einstein and help you integrate it into your respective business applications based on the Salesforce platform. We start off with an introduction to AI, then move on to look at how AI can make your CRM and apps smarter. Next, we discuss various out-of-the-box components added to sales, service, marketing, and community clouds from Salesforce to add Artificial Intelligence capabilities. Further on, we teach you how to use Heroku, PredictionIO, and the Force platform, along with Einstein, to build smarter apps. The core chapters focus on developer content and introduce PredictionIO and Salesforce Einstein Vision Services. We explore Einstein Predictive Vision Services, along with analytics cloud, the Einstein Data Discovery product, and IOT core concepts. Throughout the book, we also focus on how Einstein can be integrated into CRM and various clouds such as sales, services, marketing, and communities. By the end of the book, you will be able to embrace and leverage the power of Einstein, incorporating its functions to gain more knowledge. Salesforce developers will be introduced to the world of AI, while data scientists will gain insights into Salesforce’s various cloud offerings and how they can use Einstein’s capabilities and enhance applications.
Table of Contents (10 chapters)

Building Applications Using Einstein Vision and Salesforce Force.com Platform

In the previous chapter, Salesforce Einstein Vision, we covered Einstein Vision APIs and how one can build web-based applications on Heroku. We used Node.js and React as our technology stack. This chapter focuses on how one can leverage the Salesforce Force.com platform to integrate with Einstein Vision APIs and provide image recognition capability across the sales, service, and Community Cloud. We will be leveraging Apex for all our business logic and outbound API callouts and Lightning Components to build user interfaces. In the previous chapter, Salesforce Einstein Vision, we assumed that the training of dataset will be carried out by the administrator via the command line. A shell script can be written on Linux, but we can also leverage the Force.com power to automate the training of dataset natively...