Book Image

Platform and Model Design for Responsible AI

By : Amita Kapoor, Sharmistha Chatterjee
Book Image

Platform and Model Design for Responsible AI

By: Amita Kapoor, Sharmistha Chatterjee

Overview of this book

AI algorithms are ubiquitous and used for tasks, from recruiting to deciding who will get a loan. With such widespread use of AI in the decision-making process, it’s necessary to build an explainable, responsible, transparent, and trustworthy AI-enabled system. With Platform and Model Design for Responsible AI, you’ll be able to make existing black box models transparent. You’ll be able to identify and eliminate bias in your models, deal with uncertainty arising from both data and model limitations, and provide a responsible AI solution. You’ll start by designing ethical models for traditional and deep learning ML models, as well as deploying them in a sustainable production setup. After that, you’ll learn how to set up data pipelines, validate datasets, and set up component microservices in a secure and private way in any cloud-agnostic framework. You’ll then build a fair and private ML model with proper constraints, tune the hyperparameters, and evaluate the model metrics. By the end of this book, you’ll know the best practices to comply with data privacy and ethics laws, in addition to the techniques needed for data anonymization. You’ll be able to develop models with explainability, store them in feature stores, and handle uncertainty in model predictions.
Table of Contents (21 chapters)
1
Part 1: Risk Assessment Machine Learning Frameworks in a Global Landscape
5
Part 2: Building Blocks and Patterns for a Next-Generation AI Ecosystem
9
Part 3: Design Patterns for Model Optimization and Life Cycle Management
14
Part 4: Implementing an Organization Strategy, Best Practices, and Use Cases

Building ethical AI solutions across industries

Chatbots play an important role in the retail, finance, healthcare, travel, hospitality, and consumer sectors, as well as in other verticals. Hence, Responsible AI practices should be able to identify biased chatbots produced by AI/ML models and take proper action to ensure they are fair in their predictions.

Biased chatbots

Chatbots fails to understand a certain accent or dialect, which results in a negative customer experience. The customer is forced to contact your customer service department directly. Chatbots are widely used in the retail industry in the following ways:

  • Helping to retain customers by providing 24/7 assistance 365 days a year, providing quick turnaround times, and addressing their problems
  • Informing customers about the availability of new products and notifying customers about personalized products that fit the buyer’s interests
  • Helping customers to make orders and ensuring a smooth checkout...