Book Image

Cisco Unified Communications Manager 8: Expert Administration Cookbook

By : Tanner Ezell
Book Image

Cisco Unified Communications Manager 8: Expert Administration Cookbook

By: Tanner Ezell

Overview of this book

Cisco Unified Communications Manager (CUCM) is a software-based call-processing system developed by Cisco Systems. CUCM tracks all active VoIP network components; these include phones, gateways, conference bridges, transcoding resources, and voicemail boxes among others. This scalable, distributable, highly-available enterprise-class system delivers voice, video, mobility, and presence services. It connects up to 30,000 users of IP phones, media processing devices, VoIP gateways, mobile devices, and multimedia applications. With this cookbook you will learn all the important aspects of administering Cisco Unified Communications Manager. Cisco Unified Communications Manager 8: Expert Administration Cookbook is filled with many advanced recipes to effectively and efficiently configure and manage Cisco Unified Communications Manager. This book covers everything an administrator needs during and after Cisco Unified Communications Manager implementation. This practical cookbook contains detailed step-by-step instructions with clear and informative screenshots that cover all the important and advanced aspects of administering Cisco Unified Communications Manager. The book starts with introducing Call Routing and E.164. It then covers configuration and design information for the various call admission control technologies and Media Resources. The book also dives deep into troubleshooting, upgrades, disaster recovery, user management and much more.
Table of Contents (18 chapters)
Cisco Unified Communications Manager 8: Expert Administration Cookbook
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
Index

Bulk provisioning users


As bulk provisioning devices save time, bulk provisioning users can also save time for systems that are not LDAP integrated.

How to do it...

The bulk provisioning of users works very similarly to the provisioning of devices:

  1. Create a user template (Bulk Provisioning | Users | User Template).

  2. Create a CSV file with the desired information with which to populate the user page, and upload it using the Users, Insert Users settings:

  3. After the file is uploaded, it will be available under the Insert Users submenu (Bulk Administration | Users | Insert Users). It can be selected with the user template to create users in the system:

  4. Clicking on Submit will begin the job.

The following fields can be included in the CSV file. Not all fields are required or are relevant to every setup:

  • FIRST NAME

  • MIDDLE NAME

  • LAST NAME

  • USER ID

  • PASSWORD

  • MANAGER USER ID

  • DEPARTMENT

  • PIN

  • DEFAULT PROFILE

  • USER LOCALE

  • TELEPHONE NUMBER

  • PRIMARY EXTENSION

  • ASSOCIATED PC

  • IPCC EXTENSION

  • MAIL ID

  • PRESENCE...