You are now presented with questions about the key features of Salesforce CRM administration in the areas of Standard and Custom Objects which have been covered in this chapter. The answers can be found at the end of the chapter.
We present seven questions to verify your understanding of apps, tabs, objects, and fields.
Which of the following are standard Salesforce apps? (Select all that apply)
a) Site.com
b) Campaigns
c) Collaboration Community
d) Call Center
e) Service Cloud
What can a system administrator use to provide a group of users with access to a custom app? (Select all that apply)
a) Public groups
b) Profiles
c) Sharing rules
d) Page layouts