Creating a sales survey solution with Power Automate and Microsoft Forms
Web forms are an excellent tool for gathering information. Whether you require feedback for an organizational process, an event registration, or even a simple contact form, you must clearly define the fields to collect the data in these forms.
Microsoft Forms gives you an easy way to create them with an easy-to-use interface that allows you to create forms, quizzes, and polls in no time. We will utilize this service and complete our solution by integrating an automated cloud flow using Power Automate.
The first step is to design a sales survey, and then, depending on the answers received, we will notify a team to further engage with the customer.
The way we notify people in our organizations has evolved since emails. The norm is using email for external users and collaboration tools for internal ones. Users prefer receiving rich notifications with which they can interact directly using their platform...