Book Image

IBM Sametime 8.5.2 Administration Guide

Book Image

IBM Sametime 8.5.2 Administration Guide

Overview of this book

Sametime 8.5.2 delivers a state-of-the-art enterprise-ready instant messaging and meeting service. This Administrator's Guide navigates through the range of Sametime server components and features, providing you with the essential information required to install, administer and troubleshoot your Sametime 8.5.2 environment.The IBM Sametime 8.5.2 Administration Guide cuts through the complexity of architecting, installing, and administering all the moving parts of the latest version of Sametime. With this book, you will be able to make the necessary decisions when it comes to choosing which server components you need and how to install them to get the most performance and maintainability from the software. Starting with an overview of Sametime 8.5.2, you will then dive into each server component. You learn what each one does, why it might be needed in your environment, and what you need to have in place to run it. By the end, you’ll have Sametime running and configured properly for your particular situation.With flexibility comes complexity-- but not with this guide. You’ll learn how different architectures are possible and how to prepare properly for the installation of Sametime. You’ll learn how to install the servers in the right order so that you can maintain and expand your environment in the future. You’ll also find out how best to monitor your Sametime environment for issues, as well as how to effectively troubleshoot those problems so that you can quickly get Sametime running again.The IBM Sametime 8.5.2 Administration Guide is the perfect one-stop resource for learning important installation and configuration details quickly and easily.
Table of Contents (24 chapters)
IBM Sametime 8.5.2 Administration Guide
Credits
Foreword
About the Authors
Acknowledgement
About the Reviewers
www.PacktPub.com
Preface
WebSphere Application Server-Related Resources

Chapter 8. Making it Personal: Using Sametime Business Card

As a Sametime administrator you want your company to get the maximum benefit from the features available to them. Business Card brings a level of personal engagement to online communications. This allows someone to not only easily see a person's contact details, but also to view a thumbnail photograph of them. The photo can be useful in so many ways—you or your users may never have met their Sametime contact in person, there may be multiple matches on the individual's name, or perhaps they only know the person by sight. Including a photo helps to personalize the chat so the conversation is occurring with more than just an awareness icon or a name. As many of our daily online contacts are people we rarely meet in person, the Business Card tool is invaluable in solidifying these remote relationships. The following are examples of scenarios where an organization might use the Business Card feature:

  • Carroll Morgan is signed onto Sametime...