Book Image

Microsoft Dynamics CRM 2015 Application Design

By : Mahender Pal
Book Image

Microsoft Dynamics CRM 2015 Application Design

By: Mahender Pal

Overview of this book

<p>Businesses can have their developers build complete apps or plug-ins and interfaces to suit their business needs. With the application of MS CRM, administrators can alter the content, layout, and business logic for each business use case. Businesses can choose to run Dynamics CRM on their own internal server or to link to web-hosted installations. This book is an enhanced guide that covers all the new features released with Microsoft Dynamics CRM 2015. Coming straight off the shelf with a whole new frontier of updated business rules, process enhancements, SDK methods, and other enhancements, this book is a complete guide for all your Dynamics CRM questions.</p> <p>Starting off, this book will introduce you to the deployment options such as online and on-premise, and the software and hardware requirements as CRM customization. It will also teach you how to develop a sample application.</p> <p>Going deeper, this book teaches you about the new enhancements in Microsoft Dynamics CRM 2015 such as business process, new client-side scripting, mobile application, and actions enhancements. You will quickly get up and running with plugin development and project tracking concepts with the help of sample applications.</p> <p>The book concludes with how Microsoft Dynamics CRM extends its mobile capabilities and bring more feature-rich experience to the app users.</p>
Table of Contents (17 chapters)
Microsoft Dynamics CRM 2015 Application Design
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
Index

Testing customization


We can test our entity form designs and fields that we have created. We can start capturing training request information by creating a new training request record by navigating to TRAINING SOLUTION | Training Requests.

Perform the following steps to test a training solution:

  1. Create a Training Request record and enter the following details. As we are creating a request for a new client we won't be selecting Existing Client? and Existing Contact?.

    Tip

    We can capture additional information and attach a file in the NOTES tab in the social pane.

    We will see the default business process flow while creating a record. Business process flows help us to implement a guided approach to following any business-specific process flow. We have not yet modified business process flows (we will be working with these in detail in the next chapter).

  2. After completing the required fields, click on the Save button and then click on the Qualify button over the command bar.

  3. This action will create a...