Chapter 1, Getting Started with Microsoft Dynamics CRM 2015, provides the basic details of Microsoft Dynamics CRM 2015 such as software and hardware requirements, different deployment models, and available clients. This chapter also provides an overview of the new features introduced in CRM 2015.

Chapter 2, Customizing Microsoft Dynamics CRM 2015, will help you to learn customization concepts and different out-of-the-box tools to customize CRM 2015. You will learn how to create a sample application for an IT training company.

Chapter 3, Client-side Logic with Microsoft Dynamics CRM 2015, gives the details of the CRM 2015 client object model. You will learn about web resources using client-side scripting, and you will access CRM web services using client-side code and business rules.

Chapter 4, Working with Processes, explains the different type of processes with their usages. This chapter will explain how to use these processes to automate different business requirements. You will learn to develop a library management system using processes.

Chapter 5, Working with CRM SDK, explains the Microsoft Dynamics CRM extendibility architecture and the CRM SDK components. You will learn to use CRM web services methods using the early bound and late bound programming models.

Chapter 6, Extending Microsoft Dynamics CRM 2015 will help you to learn plug-in development in CRM 2015 and to understand how they are executed via event execution pipelines. You will learn how to write and deploy plug-ins using different plug-in components.

Chapter 7, Creating a Project Tracking Application, demonstrate the xRM capability of CRM 2015. You will learn to set up another sample application to track and maintain a project life cycle using the out-of-the-box capabilities of CRM 2015.

Chapter 8, Introduction to Mobile Client and Microsoft Dynamics Marketing, explains the different CRM 2015 mobile clients and their features. You will also learn to set up the Microsoft Dynamics Marketing add-on and use it.

Appendix A, Data Model for Client Entities, provides fields that we are using in our client entity form.

Appendix B, Data Model for Account Entities, provides fields that we are using on account entity form.

You will need the following:

This book targets skilled developers who want to build business-solution software and are new to application development in Microsoft Dynamics CRM.

In this book, you will find a number of text styles that distinguish between different kinds of information. Here are some examples of these styles and an explanation of their meaning.

Code words in text, database table names, folder names, filenames, file extensions, pathnames, dummy URLs, user input, and Twitter handles are shown as follows: "Microsoft Dynamics CRM 2015 application navigation is controlled by SiteMap.xml."

A block of code is set as follows:

if (typeof(HIMBAP) == "undefined") {
    HIMBAP = {
        __namespace: true
    };
}

New terms and important words are shown in bold. Words that you see on the screen, for example, in menus or dialog boxes, appear in the text like this: "In case of CRM online, we can check the consumption of the resources by navigating to Settings | Administration | Resources In User."

Feedback from our readers is always welcome. Let us know what you think about this book—what you liked or disliked. Reader feedback is important for us as it helps us develop titles that you will really get the most out of.

To send us general feedback, simply e-mail <[email protected]>, and mention the book's title in the subject of your message.

If there is a topic that you have expertise in and you are interested in either writing or contributing to a book, see our author guide at www.packtpub.com/authors.

Now that you are the proud owner of a Packt book, we have a number of things to help you to get the most from your purchase.