In this chapter, we are going to learn about the mobility options for Microsoft Dynamics CRM 2015 and Microsoft Dynamics Marketing (MDM). We will be discussing the free mobile, tablet, and paid clients available on the market from other vendors. This chapter will also help you to understand the MDM tool used for additional marketing features not present in the out-of-the-box CRM marketing module. We will learn to set up a trial account for MDM.
The following topics will be discussed in this chapter:
Microsoft Dynamics CRM Mobility Introduction
Accessing CRM using mobiles
Access CRM using tablets
Entities available over mobiles
Customization for mobile clients
New enhancements for MOCA
Other mobile clients
Introduction to Microsoft Dynamics Marketing
Setting up Microsoft Dynamics Marketing trial
Integration with CRM