Book Image

Microsoft Dynamics CRM 2015 Application Design

By : Mahender Pal
Book Image

Microsoft Dynamics CRM 2015 Application Design

By: Mahender Pal

Overview of this book

<p>Businesses can have their developers build complete apps or plug-ins and interfaces to suit their business needs. With the application of MS CRM, administrators can alter the content, layout, and business logic for each business use case. Businesses can choose to run Dynamics CRM on their own internal server or to link to web-hosted installations. This book is an enhanced guide that covers all the new features released with Microsoft Dynamics CRM 2015. Coming straight off the shelf with a whole new frontier of updated business rules, process enhancements, SDK methods, and other enhancements, this book is a complete guide for all your Dynamics CRM questions.</p> <p>Starting off, this book will introduce you to the deployment options such as online and on-premise, and the software and hardware requirements as CRM customization. It will also teach you how to develop a sample application.</p> <p>Going deeper, this book teaches you about the new enhancements in Microsoft Dynamics CRM 2015 such as business process, new client-side scripting, mobile application, and actions enhancements. You will quickly get up and running with plugin development and project tracking concepts with the help of sample applications.</p> <p>The book concludes with how Microsoft Dynamics CRM extends its mobile capabilities and bring more feature-rich experience to the app users.</p>
Table of Contents (17 chapters)
Microsoft Dynamics CRM 2015 Application Design
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
Index

Chapter 8. Introduction to Mobile Client and Microsoft Dynamics Marketing

In this chapter, we are going to learn about the mobility options for Microsoft Dynamics CRM 2015 and Microsoft Dynamics Marketing (MDM). We will be discussing the free mobile, tablet, and paid clients available on the market from other vendors. This chapter will also help you to understand the MDM tool used for additional marketing features not present in the out-of-the-box CRM marketing module. We will learn to set up a trial account for MDM.

The following topics will be discussed in this chapter:

  • Microsoft Dynamics CRM Mobility Introduction

  • Accessing CRM using mobiles

  • Access CRM using tablets

  • Entities available over mobiles

  • Customization for mobile clients

  • New enhancements for MOCA

  • Other mobile clients

  • Introduction to Microsoft Dynamics Marketing

  • Setting up Microsoft Dynamics Marketing trial

  • Integration with CRM