Answering the following questions should represent a learning opportunity for you and your MC members regarding Chapter Five:

1. Looking at the matrix in this chapter titled Changing Requirements for Organizational Information, where was your organization three years ago? Where is it now? How will the situation be even more challenging in the next 18 months to three years?
   1. How difficult will it be for you to address the challenges you see coming?
   2. What actions will you take to address the challenges you see coming?

2. If you and the MC had to describe the sensing system through which your organization gains critical insight into its operating environment and assesses its own health and competitiveness, how would you describe it? Here is a challenge. On a flip chart, break your MC into teams of four to six. Each team will draw a picture of how it sees your organization’s sensing system. Include words to help convey feelings and important...