Book Image

Jira 8 Administration Cookbook - Third Edition

By : Patrick Li
Book Image

Jira 8 Administration Cookbook - Third Edition

By: Patrick Li

Overview of this book

Jira is a project management tool used widely by organizations to plan, track, and release software. Jira administrators are at the heart of these processes and need to know how to successfully administer and customize Jira offerings. This updated Jira 8 Administration Cookbook demonstrates how to efficiently work with Jira Core and Jira Service Desk. The book starts with a variety of recipes to help you manage users and workflows. You'll learn how to set up custom forms and capture important data with custom fields and screens. Next, you'll gain insights into the latest email capabilities, which will assist you with everything from managing outgoing email rules to processing incoming emails for automated issue creation. Later, you'll be guided through running scripts to automate tasks, getting easy access to logs, and even working with tools to troubleshoot problems. The book will also ensure you understand how to integrate Jira with Slack, set up SSO with Google, and delegate administrator permissions. Finally, a dedicated section on Jira Service Desk will enable you to set up and customize your own support portal, work with internal teams to solve problems, and achieve optimized services with Service Level Agreement (SLA). By the end of this book, you'll have the skills you need to extend and customize your Jira implementation effectively.
Table of Contents (11 chapters)

Adding permission to fields

Out of the box, Jira comes with several levels of permissions, starting at the system level and going down to the issue level, allowing you to control who should have access to issues. While this is usually sufficient, you will find yourself needing to apply permissions to individual fields. For example, you may want a field such as Description to be read-only for everyone, but only editable by a select group of users.

One option is to create your own custom field types, as described in the later recipe, and code the permission requirement as part of the field, but this approach requires programming and cannot be applied to fields that are not created by you.

In this recipe, we will look at an option to apply field-level permissions to both system fields and custom fields.

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