Book Image

IBM Lotus Sametime 8 Essentials: A User's Guide

Book Image

IBM Lotus Sametime 8 Essentials: A User's Guide

Overview of this book

IBM Lotus Sametime software allows you to collaborate and communicate with others in real time. By using Sametime, you can communicate with your peers and teammates with the Sametime Connect client, embedded Sametime integration with Lotus Notes or Microsoft Outlook e-mail, or on mobile devices like a Blackberry. You will be able to connect to your colleagues via text, voice, video, or by setting up an online meeting with colleagues in several sites or countries getting the information you need to do your job and make better and faster decisions.This user guide enables you, no matter what your skill level, to develop and increase your knowledge of Sametime and how to use each feature from start to finish. It shows how you can effectively collaborate with your colleagues and teammates both in your organization and outside your organization by using the features of Sametime. It's practical, and most of all, fun!This book takes you from the basics of Sametime through to the most advanced features with a focus on real work-related situations along with plenty of screen prints to guide you. You'll learn everything from how to conduct a quick chat to conducting an online meeting. Or perhaps you want to learn how to take advantage of Sametime's telephony features or set up an online poll? The book starts by teaching you how to install Sametime and set up a contact list of people with whom you interact. Next, you learn how the chat feature of Sametime works, from using basic text to sharing screen-capture images. You learn how to use Sametime both within an organization and with other external instant messaging services like AOL, Yahoo, and Google. However, Sametime isn't restricted to just the Sametime client. You learn how to use Sametime from a web browser as well as from a mobile device. Meeting rooms with screen sharing, whiteboarding, audio, and video features are covered, as well as how Sametime integrates into an organization's phone system so that you can have a single place to go for all your communication and collaboration needs. Learn how Sametime advanced features like persistent chats and broadcast communities can help your project teams stay organized. And finally learn about Sametime 8.5 and 8.5.1.
Table of Contents (21 chapters)
IBM Lotus Sametime 8 Essentials
Credits
About the Authors
Acknowledgement
About the Reviewers
Preface

Miscellaneous Sametime information


Check out the Sametime blog for updates and inside information about using Sametime:

https://www-950.ibm.com/blogs/SametimeBlog/?lang=en_us

Sometimes it's easier to ask a question of someone than to dig through countless pages of documentation that may be confusing or unclear. While the Lotus Sametime Forum is more geared towards development and administration, you may find fellow users who have had the same issues you have (and have answers):

http://www-10.lotus.com/ldd/stforum.nsf

If you're running Quickr and Sametime and having problems getting the two software packages to integrate, this document can help you in your troubleshooting efforts:

http://www.ibm.com/developerworks/lotus/documentation/d-ls-stquickrtroubleshoot/

You may want to develop applications that use Sametime as a core function. A good resource for those efforts is at:

http://www-10.lotus.com/ldd/stwiki.nsf/dx/learning_stadv_devs.htm

Sametime can integrate with Lotus Connections, IBM's social networking product. In this link, you see how a broadcast chat can be linked to a Connections forum:

http://www-10.lotus.com/ldd/stwiki.nsf/dx/demo-of-sametime-advanced-broadcast-chat-working-with-lotus-connections

Check out these videos from Epilio (http://www.epilio.com) for step-by-step instructions on installing plug-ins for the Sametime 8 client and the Notes 8.x embedded client:

http://www.youtube.com/watch?v=_HAY2b5YwLg

http://www.youtube.com/watch?v=OqotsM56mFM

Sametime integrates with the following Microsoft products: Outlook, Office, and SharePoint. Refer to this site for general information:

http://www-10.lotus.com/ldd/stwiki.nsf/dx/test-infrastructures-sametime-8.0.2-microsoft-office-integration-with-ipv6

Installing patches for Sametime Connect and Microsoft Integration:

http://www-01.ibm.com/support/docview.wss?rss=477&uid=swg21307607

IBM developerWorks is a site that contains articles, tutorials, and various other resources geared towards the technical community. As a developer, you'll learn how to extend Sametime to make it even more integral to your environment. As a user, you'll get ideas on how your organization can leverage Sametime beyond the "out-of-the-box" experience:

http://www.ibm.com/developerworks/lotus/products/instantmessaging

If you're a developer and want to begin developing applications or plug-ins specifically for Sametime, see the Sametime development toolkit which can be downloaded free:

http://www14.software.ibm.com/webapp/download/nochargesearch.jsp?q0=&k=ALL&S_TACT=104CBW71&status=Active&b=Lotus&sr=1&q=sametime+sdk&ibm-search=Search

Sametime plug-ins from third-party vendors can add more functionality to your Sametime client. Here's a list of available Sametime plug-ins from the IBM Greenhouse:

https://greenhouse.lotus.com/catalog/home_full.xsp?fProduct=Lotus%20Sametime

The Multimedia Library for Lotus Software offering is an IBM offering that gives you access to hundreds of video tutorials that focus on small, discrete tasks such as adding contacts or sharing your screen. A cost-effective way to train your users on Sametime:

http://www-01.ibm.com/software/lotus/training/multimedialibrary.html