Book Image

Lean Product Management

By : Mangalam Nandakumar
Book Image

Lean Product Management

By: Mangalam Nandakumar

Overview of this book

Lean Product Management is about finding the smartest way to build an Impact Driven Product that can deliver value to customers and meet business outcomes when operating under internal and external constraints. Author, Mangalam Nandakumar, is a product management expert, with over 17 years of experience in the field. Businesses today are competing to innovate. Cost is no longer the constraint, execution is. It is essential for any business to harness whatever competitive advantage they can, and it is absolutely vital to deliver the best customer experience possible. The opportunities for creating impact are there, but product managers have to improvise on their strategy every day in order to capitalize on them. This is the Agile battleground, where you need to stay Lean and be able to respond to abstract feedback from an ever shifting market. This is where Lean Product Management will help you thrive. Lean Product Management is an essential guide for product managers, and to anyone embarking on a new product development. Mangalam Nandakumar will help you to align your product strategy with business outcomes and customer impact. She introduces the concept of investing in Key Business Outcomes as part of the product strategy in order to provide an objective metric about which product idea and strategy to pursue. You will learn how to create impactful end-to-end product experiences by engaging stakeholders and reacting to external feedback.
Table of Contents (19 chapters)
Lean Product Management
Contributors
Preface
Another Book You May Enjoy
Index

Cost of technical trade-offs


In the nonprofit where I was leading the product team, we launched a self-service kiosk to approve loans for people from rural India, after they clear an assessment on basic financial concepts, which was also offered through the kiosk. The solution involved so many facets of complexity. It had to be multilingual (there are 22 languages spoken in India, and an even greater number of dialects) and work in a low internet bandwidth (including literacy education videos and assessments). Many of the target users were illiterate or semiliterate and had not actively used touchscreens.

In addition, we had to ensure that we could remotely monitor, maintain, and support our kiosk software since we had no people or budgets to afford any travel. We also had to worry about security, our devices being tampered with, and that the devices had to be installed in buildings without climate control. We used Aadhar biometric authentication for our users and there were fingerprint scanners...